[horde] ActiveSync: Device not found

[Michael J Rubinsky]

Quoting Thomas Bühlmann <tomnet at tbuhl.ch>:

> Hello List!
>
> Since few days i'm facing a strange problem:
> Random ActiveSync clients get a HTTP 500 Error.
> The device log says "Err:Device not found", and the device doesn't  
> continue to get synched.
>
> Here the Device and Horde-Log of one happening, i hope i catched the  
> relevant parts.
> My horde installation is current with pear.
>
> Device Log:
>
> 2016-01-14T11:48:37+01:00 INFO: [53178] Fetching changes for  
> calendar using MODSEQ.
> 2016-01-14T11:48:37+01:00 INFO: [53178] Found 0 message changes in A16da253e.
> 2016-01-14T11:48:37+01:00 INFO: [53178] Sleeping for 15 seconds.
> 2016-01-14T11:48:52+01:00 INFO: [53178] SyncCache collections refreshed.
> 2016-01-14T11:48:52+01:00 INFO: [53178] Refreshing T757f5b8b from the cache.
> 2016-01-14T11:48:52+01:00 INFO: [53178] Refreshing N0960efa7 from the cache.
> 2016-01-14T11:48:52+01:00 INFO: [53178] Refreshing Feabe7c82 from the cache.
> 2016-01-14T11:48:52+01:00 INFO: [53178] Refreshing F7d55008a from the cache.
> 2016-01-14T11:48:52+01:00 INFO: [53178] Refreshing Ccde63f9f from the cache.
> 2016-01-14T11:48:52+01:00 INFO: [53178] Refreshing A16da253e from the cache.
> 2016-01-14T11:48:52+01:00 ERR: Device not found.
>
> Horde Log:
>
> 7 {main} [pid 53793 on line 165 of  
> "/usr/share/php5/PEAR/Horde/Rpc/ActiveSync.php"]
> 2016-01-14T11:46:48+01:00 ERR: HORDE Buffer contents:  [pid 53793 on  
> line 165 of "/usr/share/php5/PEAR/Horde/Rpc/ActiveSync.php"]
> 2016-01-14T11:47:33+01:00 NOTICE: HORDE [imp] Login success for  
> xxxxxx (y.y.y.y) to {imap://localhost/} [pid 50760 on line 157 of  
> "/srv/www/eyeos/horde4/imp/lib/Auth.php"]
> 2016-01-14T11:47:37+01:00 NOTICE: HORDE [imp] Login success for  
> xxxxxx (y.y.y.y) to {imap://localhost/} [pid 53178 on line 157 of  
> "/srv/www/eyeos/horde4/imp/lib/Auth.php"]
> 2016-01-14T11:48:52+01:00 ERR: HORDE Returning HTTP 500 while  
> handling Ping command. Error is: Device not found. [pid 53178 on  
> line 160 of "/srv/www/eyeos/horde4/rpc.php"]
> 2016-01-14T11:48:52+01:00 ERR: HORDE Error in communicating with  
> ActiveSync server: Device not found. [pid 53178 on line 165 of  
> "/usr/share/php5/PEAR/Horde/Rpc/ActiveSync.php"]
> 2016-01-14T11:48:52+01:00 ERR: HORDE #0  
> /usr/share/php5/PEAR/Horde/ActiveSync/State/Base.php(215):  
> Horde_ActiveSync_State_Sql->loadDeviceInfo('xxxxxx',  
> '4E696E653343353...', Array)
> #1 /usr/share/php5/PEAR/Horde/ActiveSync/Collections.php(1133):  
> Horde_ActiveSync_State_Base->getDeviceRWStatus('4E696E653343353...',  
> true)
> #2 /usr/share/php5/PEAR/Horde/ActiveSync/Request/Ping.php(222):  
> Horde_ActiveSync_Collections->pollForChanges('1680', 15, Array)
> #3 /usr/share/php5/PEAR/Horde/ActiveSync/Request/Base.php(253):  
> Horde_ActiveSync_Request_Ping->_handle()
> #4 /usr/share/php5/PEAR/Horde/ActiveSync.php(803):  
> Horde_ActiveSync_Request_Base->handle()
> #5 /usr/share/php5/PEAR/Horde/Rpc/ActiveSync.php(143):  
> Horde_ActiveSync->handleRequest('Ping', '4e696e653343353...')
> #6 /srv/www/eyeos/horde4/rpc.php(160):  
> Horde_Rpc_ActiveSync->getResponse(NULL)
> #7 {main} [pid 53178 on line 165 of  
> "/usr/share/php5/PEAR/Horde/Rpc/ActiveSync.php"]
> 2016-01-14T11:48:52+01:00 ERR: HORDE Buffer contents:  [pid 53178 on  
> line 165 of "/usr/share/php5/PEAR/Horde/Rpc/ActiveSync.php"]
>
> I already tried to re-create all horde_activesync_xx tables after  
> all other measures ( Resetting sync in the webinterface, create  
> account new on device) dind't help.
> Any ideas what else i can try?

Yup. Looks like I reversed the method parameters to the  
loadDeviceInfo() method. I will fix this as soon as I can get to my  
development system.


-- 
mike
The Horde Project
http://www.horde.org
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