[horde] ActiveSync: Device not found

[Michael J Rubinsky]

Quoting Michael J Rubinsky <mrubinsk at horde.org>:

> Quoting Thomas Bühlmann <tomnet at tbuhl.ch>:
>
>> Hello List!
>>
>> Since few days i'm facing a strange problem:
>> Random ActiveSync clients get a HTTP 500 Error.
>> The device log says "Err:Device not found", and the device doesn't  
>> continue to get synched.
>>
>> Here the Device and Horde-Log of one happening, i hope i catched  
>> the relevant parts.
>> My horde installation is current with pear.
>>
>> Device Log:
>>
>> 2016-01-14T11:48:37+01:00 INFO: [53178] Fetching changes for  
>> calendar using MODSEQ.
>> 2016-01-14T11:48:37+01:00 INFO: [53178] Found 0 message changes in  
>> A16da253e.
>> 2016-01-14T11:48:37+01:00 INFO: [53178] Sleeping for 15 seconds.
>> 2016-01-14T11:48:52+01:00 INFO: [53178] SyncCache collections refreshed.
>> 2016-01-14T11:48:52+01:00 INFO: [53178] Refreshing T757f5b8b from the cache.
>> 2016-01-14T11:48:52+01:00 INFO: [53178] Refreshing N0960efa7 from the cache.
>> 2016-01-14T11:48:52+01:00 INFO: [53178] Refreshing Feabe7c82 from the cache.
>> 2016-01-14T11:48:52+01:00 INFO: [53178] Refreshing F7d55008a from the cache.
>> 2016-01-14T11:48:52+01:00 INFO: [53178] Refreshing Ccde63f9f from the cache.
>> 2016-01-14T11:48:52+01:00 INFO: [53178] Refreshing A16da253e from the cache.
>> 2016-01-14T11:48:52+01:00 ERR: Device not found.
>>
>> Horde Log:
>>
>> 7 {main} [pid 53793 on line 165 of  
>> "/usr/share/php5/PEAR/Horde/Rpc/ActiveSync.php"]
>> 2016-01-14T11:46:48+01:00 ERR: HORDE Buffer contents:  [pid 53793  
>> on line 165 of "/usr/share/php5/PEAR/Horde/Rpc/ActiveSync.php"]
>> 2016-01-14T11:47:33+01:00 NOTICE: HORDE [imp] Login success for  
>> xxxxxx (y.y.y.y) to {imap://localhost/} [pid 50760 on line 157 of  
>> "/srv/www/eyeos/horde4/imp/lib/Auth.php"]
>> 2016-01-14T11:47:37+01:00 NOTICE: HORDE [imp] Login success for  
>> xxxxxx (y.y.y.y) to {imap://localhost/} [pid 53178 on line 157 of  
>> "/srv/www/eyeos/horde4/imp/lib/Auth.php"]
>> 2016-01-14T11:48:52+01:00 ERR: HORDE Returning HTTP 500 while  
>> handling Ping command. Error is: Device not found. [pid 53178 on  
>> line 160 of "/srv/www/eyeos/horde4/rpc.php"]
>> 2016-01-14T11:48:52+01:00 ERR: HORDE Error in communicating with  
>> ActiveSync server: Device not found. [pid 53178 on line 165 of  
>> "/usr/share/php5/PEAR/Horde/Rpc/ActiveSync.php"]
>> 2016-01-14T11:48:52+01:00 ERR: HORDE #0  
>> /usr/share/php5/PEAR/Horde/ActiveSync/State/Base.php(215):  
>> Horde_ActiveSync_State_Sql->loadDeviceInfo('xxxxxx',  
>> '4E696E653343353...', Array)
>> #1 /usr/share/php5/PEAR/Horde/ActiveSync/Collections.php(1133):  
>> Horde_ActiveSync_State_Base->getDeviceRWStatus('4E696E653343353...',  
>> true)
>> #2 /usr/share/php5/PEAR/Horde/ActiveSync/Request/Ping.php(222):  
>> Horde_ActiveSync_Collections->pollForChanges('1680', 15, Array)
>> #3 /usr/share/php5/PEAR/Horde/ActiveSync/Request/Base.php(253):  
>> Horde_ActiveSync_Request_Ping->_handle()
>> #4 /usr/share/php5/PEAR/Horde/ActiveSync.php(803):  
>> Horde_ActiveSync_Request_Base->handle()
>> #5 /usr/share/php5/PEAR/Horde/Rpc/ActiveSync.php(143):  
>> Horde_ActiveSync->handleRequest('Ping', '4e696e653343353...')
>> #6 /srv/www/eyeos/horde4/rpc.php(160):  
>> Horde_Rpc_ActiveSync->getResponse(NULL)
>> #7 {main} [pid 53178 on line 165 of  
>> "/usr/share/php5/PEAR/Horde/Rpc/ActiveSync.php"]
>> 2016-01-14T11:48:52+01:00 ERR: HORDE Buffer contents:  [pid 53178  
>> on line 165 of "/usr/share/php5/PEAR/Horde/Rpc/ActiveSync.php"]
>>
>> I already tried to re-create all horde_activesync_xx tables after  
>> all other measures ( Resetting sync in the webinterface, create  
>> account new on device) dind't help.
>> Any ideas what else i can try?
>
> Yup. Looks like I reversed the method parameters to the  
> loadDeviceInfo() method. I will fix this as soon as I can get to my  
> development system.

Forgot I had my iPad with me to shell into my dev box... it should be  
all fixed now in the just released ActiveSync package. :)



-- 
mike
The Horde Project
http://www.horde.org
https://www.facebook.com/hordeproject
https://www.twitter.com/hordeproject
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