[horde] Problem installing whups

[Ralph Ballier]

  ----- Nachricht von Jan Schneider <jan at horde.org> ---------
  Datum: Wed, 04 Oct 2017 09:01:28 +0000
    Von: Jan Schneider <jan at horde.org>
Betreff: Re: [horde] Problem installing whups
     An: horde at lists.horde.org

> Zitat von Ralph Ballier <ballier at mail.schule.de>:
>
>> ----- Nachricht von Michael J Rubinsky <mrubinsk at horde.org> ---------
>>      Datum: Wed, 04 Oct 2017 01:13:09 +0000
>>        Von: Michael J Rubinsky <mrubinsk at horde.org>
>> Antwort an: mrubinsk at horde.org
>>    Betreff: Re: [horde] Problem installing whups
>>         An: horde at lists.horde.org
>>
>>> Quoting Ralph Ballier <ballier at mail.schule.de>:
>>>
>>>> Hello,
>>>>
>>>>   I installed whups with "pear install horde/whups".
>>>>
>>>> When I call whups, there are the error messages "Tickets is not  
>>>> activated" and "Missing horde_db_adapter_base".
>>>>  
>>>> Because Horde was no longer usable, I had to uninstall whups again.
>>>>
>>>> It is possible that there are still some remains from a previous  
>>>> installation attempt.
>>>>
>>>> I had this problem before. I asked at this time, but there was no  
>>>> result. It was only written, that nothing would work at all if  
>>>> horde_db_adapter_base was really missing.
>>>
>>> This is still the case. NOTHING database related in Horde would  
>>> work at all without that class.  My guess is something is screwed  
>>> up with the include_path, and/or maybe the pear config.
>>>
>>> --
>>> mike
>>
>> Thank you for the quick answer.
>>
>> What shall I do now? On the one hand, whups is not so important as  
>> it must necessarily work. On the other hand, it would be nice if it  
>> would work if someone wanted to use it. Currently it is still  
>> included in the menus and leads to an error message, if you click  
>> on it.
>>  
>> Also, "admin" can not log on without problems. After the login, the  
>> error message appears immediately:
>>
>> -------------------------------------- begin error message  
>> -------------------------------------------------------------
>>
>> A FATAL ERROR HAS OCCURRED
>>
>> TICKETS IS NOT ACTIVATED.
>>
>> in /usr/share/php/Horde/Registry.php:1532    1.  
>> Horde_Core_Auth_Application->authenticate()  
>> /var/www/html/horde/login.php:155 2.  
>> Horde_Core_Auth_Application->_setAuth()  
>> /usr/share/php/Horde/Core/Auth/Application.php:150 3.  
>> Horde_Registry->setAuth()  
>> /usr/share/php/Horde/Core/Auth/Application.php:672 4.  
>> Horde_Registry->setLanguageEnvironment()  
>> /usr/share/php/Horde/Registry.php:2616 5.  
>> Horde_Registry->setLanguage()  
>> /usr/share/php/Horde/Registry.php:2962 6.  
>> Horde_Registry->callAppMethod()  
>> /usr/share/php/Horde/Registry.php:2937 7. Horde_Registry->pushApp()  
>> /usr/share/php/Horde/Registry.php:1193
>>
>> DETAILS
>>
>> [........ deleted......]
>>
>> ------------------------------------------ end error message  
>> ----------------------------------------------------
>>
>> The message "Missing horde_db_adapter_base" has disappeared.
>>  
>> Completely reinstall I would not. I have tried in the past several  
>> times with different instructions and it usually went wrong. In  
>> addition, I have to close the old installation soon because the old  
>> server is shut down.
>> Is there any way to completely remove the traces of whups and then  
>> reinstall them again?
>
> Just remove the whups/config/conf.php file, and try again.
>
> --
> Jan Schneider

I have deleted horde/whups/config/conf.php. Now the menu items have  
disappeared. Now the users get no more error messages. That's ok. But  
they can not use a ticket system either. That's is not so ok.

  Now I wanted to turn whups back on. I have called the configuration  
as admin and then saved. Now I have again the same problem as before.