[horde] Problem installing whups

[Ralph Ballier]

  ----- Nachricht von Arjen de Korte <arjen+horde at de-korte.org> ---------
  Datum: Wed, 04 Oct 2017 15:17:04 +0200
    Von: Arjen de Korte <arjen+horde at de-korte.org>
Betreff: Re: [horde] Problem installing whups
     An: horde at lists.horde.org

> Citeren Ralph Ballier <ballier at mail.schule.de>:
>
>> ----- Nachricht von Jan Schneider <jan at horde.org> ---------
>>   Datum: Wed, 04 Oct 2017 09:01:28 +0000
>>     Von: Jan Schneider <jan at horde.org>
>> Betreff: Re: [horde] Problem installing whups
>>      An: horde at lists.horde.org
>>
>>> Zitat von Ralph Ballier <ballier at mail.schule.de>:
>>>
>>>> ----- Nachricht von Michael J Rubinsky <mrubinsk at horde.org> ---------
>>>>      Datum: Wed, 04 Oct 2017 01:13:09 +0000
>>>>        Von: Michael J Rubinsky <mrubinsk at horde.org>
>>>> Antwort an: mrubinsk at horde.org
>>>>    Betreff: Re: [horde] Problem installing whups
>>>>         An: horde at lists.horde.org
>>>>
>>>>> Quoting Ralph Ballier <ballier at mail.schule.de>:
>>>>>
>>>>>> Hello,
>>>>>>
>>>>>>   I installed whups with "pear install horde/whups".
>>>>>>
>>>>>> When I call whups, there are the error messages "Tickets is not  
>>>>>> activated" and "Missing horde_db_adapter_base".
>>>>>>  
>>>>>> Because Horde was no longer usable, I had to uninstall whups again.
>>>>>>
>>>>>> It is possible that there are still some remains from a  
>>>>>> previous installation attempt.
>>>>>>
>>>>>> I had this problem before. I asked at this time, but there was  
>>>>>> no result. It was only written, that nothing would work at all  
>>>>>> if horde_db_adapter_base was really missing.
>>>>>
>>>>> This is still the case. NOTHING database related in Horde would  
>>>>> work at all without that class.  My guess is something is  
>>>>> screwed up with the include_path, and/or maybe the pear config.
>>>>>
>>>>> --
>>>>> mike
>>>>
>>>> Thank you for the quick answer.
>>>>
>>>> What shall I do now? On the one hand, whups is not so important  
>>>> as it must necessarily work. On the other hand, it would be nice  
>>>> if it would work if someone wanted to use it. Currently it is  
>>>> still included in the menus and leads to an error message, if you  
>>>> click on it.
>>>>  
>>>> Also, "admin" can not log on without problems. After the login,  
>>>> the error message appears immediately:
>>>>
>>>> -------------------------------------- begin error message  
>>>> -------------------------------------------------------------
>>>>
>>>> A FATAL ERROR HAS OCCURRED
>>>>
>>>> TICKETS IS NOT ACTIVATED.
>>>>
>>>> in /usr/share/php/Horde/Registry.php:1532    1.  
>>>> Horde_Core_Auth_Application->authenticate()  
>>>> /var/www/html/horde/login.php:155 2.  
>>>> Horde_Core_Auth_Application->_setAuth()  
>>>> /usr/share/php/Horde/Core/Auth/Application.php:150 3.  
>>>> Horde_Registry->setAuth()  
>>>> /usr/share/php/Horde/Core/Auth/Application.php:672 4.  
>>>> Horde_Registry->setLanguageEnvironment()  
>>>> /usr/share/php/Horde/Registry.php:2616 5.  
>>>> Horde_Registry->setLanguage()  
>>>> /usr/share/php/Horde/Registry.php:2962 6.  
>>>> Horde_Registry->callAppMethod()  
>>>> /usr/share/php/Horde/Registry.php:2937 7.  
>>>> Horde_Registry->pushApp() /usr/share/php/Horde/Registry.php:1193
>>>>
>>>> DETAILS
>>>>
>>>> [........ deleted......]
>>>>
>>>> ------------------------------------------ end error message  
>>>> ----------------------------------------------------
>>>>
>>>> The message "Missing horde_db_adapter_base" has disappeared.
>>>>  
>>>> Completely reinstall I would not. I have tried in the past  
>>>> several times with different instructions and it usually went  
>>>> wrong. In addition, I have to close the old installation soon  
>>>> because the old server is shut down.
>>>> Is there any way to completely remove the traces of whups and  
>>>> then reinstall them again?
>>>
>>> Just remove the whups/config/conf.php file, and try again.
>>>
>>> --
>>> Jan Schneider
>>
>> I have deleted horde/whups/config/conf.php. Now the menu items have  
>> disappeared. Now the users get no more error messages. That's ok.  
>> But they can not use a ticket system either. That's is not so ok.
>>
>> Now I wanted to turn whups back on. I have called the configuration  
>> as admin and then saved. Now I have again the same problem as before.
>
> This makes no sense at all. What are the exact steps you took? You can start
>
> - log out from horde
> - pear uninstall horde/whups
> - remove all tables starting with 'whups_' from your database
> - remove whups directory and everything below it (just to be sure)
> - pear install horde/whups
> - log in as admin and go to the administration page
> - there should be two items missing for whups, the database and the  
> configuration
> - create the tables in the database and then run the whups configuration
>
> If the above doesn't work, I agree with Michael that there must be  
> something wrong in your include path and/or the pear configuration.
>  

It does not work. I receive the same error messages as before.

I now whups completely uninstalled and the user also has no menu item  
any more.
  Horde has to run without whups. Or is there another idea?