[horde] Horde and ActiveSync on Android ?

[Simon B]

On 29 Apr 2018 11:01, "John" <hordemailing at malkaandmalka.info> wrote:
>
> On 20:26 22 April 2018, Andreas Mauser wrote:
> >
> > ----- Nachricht von John <hordemailing at malkaandmalka.info> ---------
> >      Datum: Sun, 22 Apr 2018 17:35:56 +0100
> >        Von: John <hordemailing at malkaandmalka.info>
> > Antwort an: John <hordemailing at malkaandmalka.info>
> >    Betreff: Re: [horde] Horde and ActiveSync on Android ?
> >         An: Andreas Mauser <andreas at mauser.info>
> >         Cc: horde at lists.horde.org
> >
> >
> > >On 16:06 22 April 2018, Andreas Mauser wrote:
> > >>Hi John,
> > >>
> > >>----- Nachricht von john <hordemailing at malkaandmalka.info> ---------
> > >>     Datum: Sun, 22 Apr 2018 12:41:08 +0100
> > >>       Von: john <hordemailing at malkaandmalka.info>
> > >>Antwort an: john <hordemailing at malkaandmalka.info>
> > >>   Betreff: [horde] Horde and ActiveSync on Android ?
> > >>        An: horde at lists.horde.org
> > >>
> > >>
> > >>>Hi,
> > >>>We have another issue with syncing Android to the Horde.  The server
is a
> > >>>CentOS 6.9 Final, kernel 2.6.32-642.6.2.el6.x86_64.
> > >>>
> > >>>We have the Horde (v. 5.2.22) and ActiveSync (v. 2.39.2), and
calendar sync
> > >>>works flawlessly with an iPhone 7+.  Any events I add on the web GUI
are
> > >>>immediately present on the iPhone (and vice versa), and any
deletions -
> > >>>ditto.
> > >>>
> > >>>My wife was having issues with a Samsung S7.  She was using my
account and
> > >>>password, and just selected 'calendar' rather than tasks and e-mails.
> > >>>There were no events being synced.   If she deleted the acount and
> > >>>recreated it, then all the events present in the Horde calendar
appeared
> > >>>in the calendar on her telephone, but any subsequent edits to the
calendar,
> > >>>did not reflect on the telephone.
> > >>>
> > >>>She received her new S9 yesterday, and it's the same story.  She
adds the
> > >>>account, and all of the events appear.  I then add another event,
and it
> > >>>doesn't appear on her telephone.
> > >>>
> > >>>If she deletes or edits one of the events that she can see, it's
synced to
> > >>>the Horde GUI.  In short, it seems that any modifications made
outside her
> > >>>mobile device are not reflected on that device unless the account is
> > >>>removed and re-added.
> > >>>
> > >>>Are there known issues with Android and ActiveSync?   Strangely,
other
> > >>>ActiveSync accounts she has on her phone (her work account for
example) are
> > >>>synching perfectly.
> > >>>
> > >>>I can post the active.log but it's huge.  What am I looking for in
it?
> > >>
> > >>It's a long story about not fully compatible activesync clients on
> > >>android phones. It's your wife's activesync client, the builtin one.
> > >>
> > >>The short answer is: Invest a lil and get
https://play.google.com/store/apps/details?id=com.ninefolders.hd3&hl=de
> > >>99.999% of all your problems just vanish and you get a really useful
> > >>app for your android.
> > >>
> > >>Best,
> > >>Andreas ;-)
> > >>
> > >>
> > >>>Many thanks.
> > >>>--
> > >>>Horde mailing list
> > >>>Frequently Asked Questions: http://horde.org/faq/
> > >>>To unsubscribe, mail: horde-unsubscribe at lists.horde.org
> > >>
> > >>
> > >>----- Ende der Nachricht von john <hordemailing at malkaandmalka.info>
-----
> > >
> > >Hi Andreas.
> > >
> > >Thanks for the tip. Unfortunately, that didn't work.  We download the
app,
> > >and she adds my account to the app.  E-mail syncs instantly (old and
new
> > >messages), as do all current events.  But a test event that I add next
> > >Tuesday, doesn't appear on her phone.
> >
> > Please disable the buildin activesync client, so that it doesnt
interfere.
>
> How does one go about deleting or disabling the built-in client?
>
> What we did this morning was to remove every other account (except the
> Samsung one, which apparently is for purchases on the Android Store etc),
> and then add the Horde back into the phone.  As always, she could see all
> of the events in the calendar, but when I added a new one, that did not
> appear.
>
> > And what does the log say?
>
> Difficult to know, as the active.log is so massive and being written to by
> half a dozen different syncs from different devices (none of them
Android).
> Can you tell me what I _should_ be looking for?

Try setting up a per-device log (just remember to disable it!)

Simon