[imp] Problem report screen... Help!

[Dan Ellis]

Thanks, exactly what I was looking for!  Works like a charm.  No more anonymous
problem reports.

Dan

Quoting Patrick Timmons <ptimmons@courriel.polymtl.ca>:

> Oups forgot this part to horde/problem.php3:
> 
> require "$default->horde_include_dir/generic-header.inc";
> 
> $from = 'horde-problem@localhost';
> $barefrom = 'horde-problem@localhost';
> 
> /* modif locale Poly debut */
> if (!isset($message)) {
>    if (isset($lang->problem_init_message)) {
>       $message = $lang->problem_init_message;
>    }
>    else $message = 'Entrer son adresse courriel ici: ';
> }
> /* modif locale Poly fin */
> 
> if (!isset($message)) { $message = ''; }
> if (!isset($subject)) { $subject = ''; }
> 
> Patrick Timmons wrote:
> > 
> > Hi.
> > 
> > I have changed a few files to help with this problem:
> > 
> > First, I remind the user to enter his/her email address in file
> > horde/locale/??/problem.lang:
> > 
> > /* modif locale Poly debut */
> > $lang->problem_init_message = 'Enter your email address here: ';
> > /* modif locale Poly fin */
> > 
> > Second, I include some php vars in the body of the message. I changed
> the
> > horde/problem.php3 file, in the switch command:
> > 
> >   switch ($actionID) {
> > 
> >   case SEND_MESSAGE:
> >     if ($subject && $message && ($message != "\r\n")) { // need to
> check to make
> > sure the other parts are there as well
> > /* modif locale Poly debut */
> >             $message =
> >                "ip: $REMOTE_ADDR \n" .
> >                "browser: $HTTP_USER_AGENT \n" .
> >                "language: $HTTP_ACCEPT_LANGUAGE \n" .
> >                $message;
> > /* modif locale Poly fin */
> >       $message = str_replace("\r\n", "\n", $message);
> >       $mime = new MimeMessage($message);
> > 
> > The "ip: $REMOTE_ADDR \n" part was added because somehow, the
> "X-Originating-IP:
> > %REMOTE_ADDR%" line from horde/config/header.txt was not in the
> message. I found
> > out later that the sendmail sysadmin had modify sendmail to drop those
> lines.
> > 
> > P.Timmons
> > 
> > Dan Ellis wrote:
> > >
> > > I'm getting bombarded by problem reports (nothing to due with IMP,
> but rather
> > > password change requests, feature how-to's etc).  However, the
> problem screen
> > > does not include fields for name or email address.  Could we include
> these in
> > > the next version?  I'm rewriting the screen so I don't go nuts with
> 20 emails
> > > from people who say, "Can you send my password --no name"...
> > >
> > > Boss makes me track down who possibly could have sent it using the
> log files
> > > of who was logged in at the time...(we are about service here...)
> > >
> > > Dan
> > >
> > > -------------------------------------------------
> > > Sent by Black Hills Fibercom Webmail!
> > >
> > > --
> > > IMP mailing list: http://horde.org/imp/
> > > Frequently Asked Questions: http://horde.org/faq/
> > > To unsubscribe, mail: imp-unsubscribe@lists.horde.org
> > 
> > --
> > Patrick Timmons, service informatique
> > 
> > --
> > IMP mailing list: http://horde.org/imp/
> > Frequently Asked Questions: http://horde.org/faq/
> > To unsubscribe, mail: imp-unsubscribe@lists.horde.org
> 
> -- 
> Patrick Timmons, service informatique
> 
> -- 
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> 
> 


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