[imp] Problem report screen... Help!

[Patrick Timmons]

Oups forgot this part to horde/problem.php3:

require "$default->horde_include_dir/generic-header.inc";

$from = 'horde-problem@localhost';
$barefrom = 'horde-problem@localhost';

/* modif locale Poly debut */
if (!isset($message)) {
   if (isset($lang->problem_init_message)) {
      $message = $lang->problem_init_message;
   }
   else $message = 'Entrer son adresse courriel ici: ';
}
/* modif locale Poly fin */

if (!isset($message)) { $message = ''; }
if (!isset($subject)) { $subject = ''; }

Patrick Timmons wrote:
> 
> Hi.
> 
> I have changed a few files to help with this problem:
> 
> First, I remind the user to enter his/her email address in file
> horde/locale/??/problem.lang:
> 
> /* modif locale Poly debut */
> $lang->problem_init_message = 'Enter your email address here: ';
> /* modif locale Poly fin */
> 
> Second, I include some php vars in the body of the message. I changed the
> horde/problem.php3 file, in the switch command:
> 
>   switch ($actionID) {
> 
>   case SEND_MESSAGE:
>     if ($subject && $message && ($message != "\r\n")) { // need to check to make
> sure the other parts are there as well
> /* modif locale Poly debut */
>             $message =
>                "ip: $REMOTE_ADDR \n" .
>                "browser: $HTTP_USER_AGENT \n" .
>                "language: $HTTP_ACCEPT_LANGUAGE \n" .
>                $message;
> /* modif locale Poly fin */
>       $message = str_replace("\r\n", "\n", $message);
>       $mime = new MimeMessage($message);
> 
> The "ip: $REMOTE_ADDR \n" part was added because somehow, the "X-Originating-IP:
> %REMOTE_ADDR%" line from horde/config/header.txt was not in the message. I found
> out later that the sendmail sysadmin had modify sendmail to drop those lines.
> 
> P.Timmons
> 
> Dan Ellis wrote:
> >
> > I'm getting bombarded by problem reports (nothing to due with IMP, but rather
> > password change requests, feature how-to's etc).  However, the problem screen
> > does not include fields for name or email address.  Could we include these in
> > the next version?  I'm rewriting the screen so I don't go nuts with 20 emails
> > from people who say, "Can you send my password --no name"...
> >
> > Boss makes me track down who possibly could have sent it using the log files
> > of who was logged in at the time...(we are about service here...)
> >
> > Dan
> >
> > -------------------------------------------------
> > Sent by Black Hills Fibercom Webmail!
> >
> > --
> > IMP mailing list: http://horde.org/imp/
> > Frequently Asked Questions: http://horde.org/faq/
> > To unsubscribe, mail: imp-unsubscribe@lists.horde.org
> 
> --
> Patrick Timmons, service informatique
> 
> --
> IMP mailing list: http://horde.org/imp/
> Frequently Asked Questions: http://horde.org/faq/
> To unsubscribe, mail: imp-unsubscribe@lists.horde.org

-- 
Patrick Timmons, service informatique