[imp] Can't Log in to IMP 3.0 on debian
Sam Rowe
sam@samrowe.com
Tue, 15 Jan 2002 17:06:26 -0500
On Tue, Jan 15, 2002 at 03:19:19PM -0500, Chuck Hagenbuch wrote:
# Quoting Sam Rowe <sam@samrowe.com>:
#
# > Why is no one even attempting to help me?
#
# Because a volunteer who sees your message reposted again and again, with the
# entire thing quoted, with just "why is no one helping me?" added to it, is
# going to choose other things to spend their own free time on.
#
# If you want this resolved on your time scale, instead of when someone has
# time to get to it, see http://horde.org/consulting.php and contact the email
# address given there with what you are willing to pay.
I thought my initial questions were reasonable. I did my best to provide
as much information as I could. I also felt that simply asking about why
my messages were not being replied to was a legitimate question. I guess
my other option was to wait until my post was much too old for anyone to
remember it and not get IMP going.
I quoted the entire message for context.
I work for the Board of Regents of Georgia. We're currently evaluating
webmail products and I'm doing my best to get IMP to be the product we
use. If we do use it, we'd definately be contacting your consulting
group for a support contract. However, that can't happen as I can't even
demo the stable release of your product.
We've been looking for quite a while and I've demo'ed the CVS version of
IMP a couple of times. Up until now, I've always received speedy and
knowledgable support from this list -- hence my asking why, suddenly, no
one was helping me at all.
I don't whip out my job or my employer's plans as any attempt to
impress anyone or anything like that. I'm only trying to explain my
situation and why I'd really like to get IMP going.
I like your product and would like to use it. I hope that I've been
polite in all of the messages I've sent to this list and if I haven't I
apologize. I wasn't trying to be demanding, I was asking what I was
doing wrong / could do to improve my problem report.
-Sam