Random Logout Problem

Marco Obaid marco@cs.muw.edu
Wed, 13 Feb 2002 12:33:41 -0600


I have been receiving lots of calls from my users complaining about being 
logged out while either composing a long message or doing something else while 
the browser is minimized. All say that their preferences set to check for new 
mail every 5 minutes. This is an e-mail that I just received from one 
frustrated user:

===================================================================
I was writing a long e-mail and had to go somewhere. I clicked 
on "save draft" and the message disappeared, and I can't find it 
anywhere in Webmail. Can I still retrieve this message, because 
it was about an hour's work! 
===================================================================

I don't know if my site is the only one experiencing this problem. I looked 
through the mailing list archives and there were a couple of posts that 
described my problem, but no soultion was provided.

Can anyone help? 

I have installed IMP 3.0/Horde 2.0 using the RPMS as well as PHP RPMS from 
Horde's FTP site. 

Kicking user's out seems to be random. My boss and I kept our browsers open 
most of the day yesterday. We both use IE 6 and we were kicked out a couple of 
times, yesterday. My boss twice today.

Is this a bug? PHP problem? or something I did not setup correctly?

Thank you for any tips or hints

____________________________________________________________
    _/     _/  _/    _/  _/     _/ | Marco Obaid   
   _/_/ _/_/  _/    _/  _/     _/  | Network Administrator 
  _/  _/ _/  _/    _/  _/  _/ _/   | McDevitt Hall
 _/     _/  _/    _/  _/_/ _/_/    | W-Box 1621
_/     _/   _/_/_/   _/     _/     | Columbus MS 39701
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