[imp] Random Logout Problem

[Henry Blackman]

You should check your sessions in PHP; this is what controls whether a
session exists or not.  I have mine set at one hour; but you may want to
specify it as longer.

Check /usr/local/lib/php.ini and the sessions section.

You may also find a problem if your users machines do not have the same time
as the server, because they are just plain wrong, or they have a different
timezone specified (and thus the wrong time).

Cheers,
Henry

----- Original Message -----
From: "Marco Obaid" <marco@cs.muw.edu>
To: <imp@lists.horde.org>
Sent: Wednesday, February 13, 2002 6:33 PM
Subject: [imp] Random Logout Problem


> I have been receiving lots of calls from my users complaining about being
> logged out while either composing a long message or doing something else
while
> the browser is minimized. All say that their preferences set to check for
new
> mail every 5 minutes. This is an e-mail that I just received from one
> frustrated user:
>
> ===================================================================
> I was writing a long e-mail and had to go somewhere. I clicked
> on "save draft" and the message disappeared, and I can't find it
> anywhere in Webmail. Can I still retrieve this message, because
> it was about an hour's work!
> ===================================================================
>
> I don't know if my site is the only one experiencing this problem. I
looked
> through the mailing list archives and there were a couple of posts that
> described my problem, but no soultion was provided.
>
> Can anyone help?
>
> I have installed IMP 3.0/Horde 2.0 using the RPMS as well as PHP RPMS from
> Horde's FTP site.
>
> Kicking user's out seems to be random. My boss and I kept our browsers
open
> most of the day yesterday. We both use IE 6 and we were kicked out a
couple of
> times, yesterday. My boss twice today.
>
> Is this a bug? PHP problem? or something I did not setup correctly?
>
> Thank you for any tips or hints
>
> ____________________________________________________________
>     _/     _/  _/    _/  _/     _/ | Marco Obaid
>    _/_/ _/_/  _/    _/  _/     _/  | Network Administrator
>   _/  _/ _/  _/    _/  _/  _/ _/   | McDevitt Hall
>  _/     _/  _/    _/  _/_/ _/_/    | W-Box 1621
> _/     _/   _/_/_/   _/     _/     | Columbus MS 39701
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