[imp] newmail pop window not working for a particular user

[Schmid Benoit]

Schmid Benoit wrote:
> Goog morning,
> 
> We use imp-h3-4.1.1
> 
> We have one of our user that does not have popup working
> when there are new mails.
> 
> Options are ok:
> +------------+--------------+------------+
> | pref_scope | pref_name    | pref_value |
> +------------+--------------+------------+
> | imp        | nav_audio    | 1          |
> | imp        | nav_popup    | 1          |
> | imp        | refresh_time | 30         |
> +------------+--------------+------------+
> 3 rows in set (0.00 sec)
> 
> I have connected on her mailbox and my mailbox.
> I have seen that it it does not work for her although it work for me
> using the same browser on the same pc.
> Therefore it seems to be related to her preferences.
> 
> Would someone have a clue on which preference could make
> this behaviour change.
> 
> Regards,
Hello,

I have noticed that $imp_mailbox->newMessageCount() returns 0 when I 
have the problem.
Anymore clue?

Thanks in advance for your help.
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       Benoit Schmid              Tel: (++41-22) 379-7209
       UNIGE Postmaster

       University of Geneva - Information Technology Division

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