[imp] newmail pop window not working for a particular user

[Michael M Slusarz]

Quoting Schmid Benoit <Benoit.Schmid at adm.unige.ch>:

> Schmid Benoit wrote:
>> Goog morning,
>>
>> We use imp-h3-4.1.1
>>
>> We have one of our user that does not have popup working
>> when there are new mails.
>>
>> Options are ok:
>> +------------+--------------+------------+
>> | pref_scope | pref_name    | pref_value |
>> +------------+--------------+------------+
>> | imp        | nav_audio    | 1          |
>> | imp        | nav_popup    | 1          |
>> | imp        | refresh_time | 30         |
>> +------------+--------------+------------+
>> 3 rows in set (0.00 sec)
>>
>> I have connected on her mailbox and my mailbox.
>> I have seen that it it does not work for her although it work for me
>> using the same browser on the same pc.
>> Therefore it seems to be related to her preferences.
>>
>> Would someone have a clue on which preference could make
>> this behaviour change.
>>
>> Regards,
> Hello,
>
> I have noticed that $imp_mailbox->newMessageCount() returns 0 when I
> have the problem.

Some other process running for that user is removing the 'recent' flag  
in the IMAP mailbox.

michael

___________________________________
Michael Slusarz [slusarz at horde.org]