[imp] Character Encoding Problem

[Otto Stolz]

Hello Pablo Guaza Peces,

you have written:
> In my company we work with Request Tracker (RT), an application to 
> manage tasks commonly by a community of users. This application sends 
> email with an ISO enconding in the "From:" field if it contains accents. 
> This is an example of the mail header sent by this application:
...
> Subject:
>    =?iso-8859-1?Q?[TI_=23272579]_probando_acentos_=E1_=E9_=ED_=F3_=FA?=
> From: "=?ISO-8859-1?B?TWVyY2VkZXMgR2lt6W5leiBCYXJyaW8=?= v�a GI-TI" 
>   <cau at uam.es>*

> My problem is that this email is shown in the IMP Inbox with the "From:" 
> field just as I wrote it here, not decoded. The weird thing is that if 
> you access the mail content clicking on it, it is written decoded, that 
> is, as it should be.

The name of the sender is encoded correctly w.r.t. RFC 2047 in connection
with RFC 2045, section 6.8; however the word “via”, as you have related it
to the list, contains a wrong encoding (I am not sure what it is, as your
message is base64 transfer-encoded, which I was too lazy to disentangle).

I've sent your example via SMTP to myself, and both the subject line and
the sender’s name are displayed correctly, cf. attachments:
- Barrio-Imp.png (Imp 4.1.3)
- Barrio-Thunderbird.png (Thunderbird 2.0.0.12)

Next steps:
- Do you use stable Horde, and Imp releases?
   Try: <https://your.Imp-server/test.php>;
   cf. <http://www.horde.org/horde/> and <http://www.horde.org/imp/>,
   click on “Stable Releases”, in both pages.
- Is the iconv program on your Imp server working alright?
   Cf. <http://www.horde.org/horde/docs/?f=INSTALL.html#prerequisites>.
- Re “via”: What is your GI-TI server trying to say in the From line,
   and in which encoding?

Best wishes,
   Otto Stolz


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