[imp] feedback re: creating message attachments

[Chuck Hagenbuch]

Quoting Liam Hoekenga <liamr at umich.edu>:

> I realize that this was an IMP 4.0.x -> 4.1.x change, and isn't new
> with IMP 4.2.  We're getting a lot of angry / confused feedback
> regarding the change from IMP 4.0's combination of an "Attach" button
> + an "Update attachment information" link.
>
> IMP > 4.1 has removed both in favor of a single "Update" button.  The
> placement of the "Update" button doesn't make it's clear that you
> should use it /both/ to upload an attachment /and/ to effect change
> under the "Current Attachments" section.
>
> I might argue that the former "Attach" / "Update attachment
> information" combination was clearer for users.  I've attached a
> message from one of our users..

I think the Update button is definitely confusing. I wouldn't mind a  
dummy "Upload Attachments" button, and then a "Update Attachment Info"  
button that only showed up if there were attachments to edit. They  
could do the same thing (and probably should, though I guess a user  
might expect them to be independent and ignore changes in the other??).

It'd be nice to get some feedback from less ... vehement? users... the  
person you cite is certainly articulate, but sounds to me like they  
fall into a class of user we're never going to make happy, and  
catering to people like that probably doesn't help us make a better  
app for most users.

-chuck