[imp] Users getting: "the server was unable to generate the message list" - only in IE

francis picabia fpicabia at gmail.com
Fri Nov 4 02:44:08 UTC 2011


On Thu, Nov 3, 2011 at 6:52 PM, Luis Felipe Marzagao
<lfbm.andamentos at gmail.com> wrote:
> Em 03/11/2011 17:23, "francis picabia" <fpicabia at gmail.com> escreveu:
>>
>> We have a dozen or more users in the last week or more who
>> consistently get an error when opening the inbox in dynamic view:
>>
>> "the server was unable to generate the message list"
>>
>> It is specific to IE users.  I placed about 10000 messages in my inbox
>> and tried to recreate in IE, but cannot.
>>
>> They have found any of these solutions have helped:
>>
>> 1. Install and use Firefox
>> 2 Use IE on another computer
>> 3 Use traditional mode
>>
>
> Have you tried cleaning the cache?

I thought someone mentioned (at our facility) that this helped
a user, but I didn't know exactly what was done.  Is this known
to be needed?

>
>> I looked it up a week or so ago and saw a bug report, but no resolution.
>>
>> Anyone know more about this?
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