[imp] Users getting: "the server was unable to generate the message list" - only in IE

[Michael M Slusarz]

Quoting francis picabia <fpicabia at gmail.com>:

> On Thu, Nov 3, 2011 at 6:52 PM, Luis Felipe Marzagao
> <lfbm.andamentos at gmail.com> wrote:
>> Em 03/11/2011 17:23, "francis picabia" <fpicabia at gmail.com> escreveu:
>>>
>>> We have a dozen or more users in the last week or more who
>>> consistently get an error when opening the inbox in dynamic view:
>>>
>>> "the server was unable to generate the message list"
>>>
>>> It is specific to IE users.  I placed about 10000 messages in my inbox
>>> and tried to recreate in IE, but cannot.
>>>
>>> They have found any of these solutions have helped:
>>>
>>> 1. Install and use Firefox
>>> 2 Use IE on another computer
>>> 3 Use traditional mode
>>>
>>
>> Have you tried cleaning the cache?
>
> I thought someone mentioned (at our facility) that this helped
> a user, but I didn't know exactly what was done.  Is this known
> to be needed?

If you upgraded IMP, and are not using server-cached javascript, than  
yes - this needs to be done on every computer.

michael

___________________________________
Michael Slusarz [slusarz at horde.org]