[imp] IMP with dynamic is surprising users with how far delete goes
Michael M Slusarz
slusarz at horde.org
Tue Nov 8 05:45:25 UTC 2011
Quoting francis picabia <fpicabia at gmail.com>:
> At our site, we've had dynamic mail with IMP active for roughly 3 weeks.
>
> Today we have our second user to restore from backup after a user
> "accidentally" deletes all of their email. I had difficulty
> understanding this until the second occurrence.
>
> In traditional mode, the email is displayed in pages. This is like
> many online email services at hotmail, google mail, etc.
>
> Users are accustomed to selecting the upper check box to select
> everything on the page (all viewable on the screen). They select
> delete, thinking it is only the messages they see at the time. In
> reality, it selected everything in their mailbox. They purged,
> thinking it was only the messages in front of their eyeballs being
> purged. Of course, it deleted and purged everything in their mailbox.
You're kidding me, right? The dynamic view is exactly how every other
UI handles a select all. The traditional view is hamstrung by
PHP/page architecture and it is the UI that is wrong.
Regardless, the answer is easy. Use a trash mailbox.
michael
___________________________________
Michael Slusarz [slusarz at horde.org]
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