[imp] IMP with dynamic is surprising users with how far delete goes

Michael M Slusarz slusarz at horde.org
Tue Nov 8 05:45:25 UTC 2011


Quoting francis picabia <fpicabia at gmail.com>:

> At our site, we've had dynamic mail with IMP active for roughly 3 weeks.
>
> Today we have our second user to restore from backup after a user
> "accidentally" deletes all of their email.  I had difficulty
> understanding this until the second occurrence.
>
> In traditional mode, the email is displayed in pages. This is like
> many online email services at hotmail, google mail, etc.
>
> Users are accustomed to selecting the upper check box to select
> everything on the page (all viewable on the screen).  They select
> delete, thinking it is only the messages they see at the time.  In
> reality, it selected everything in their mailbox. They purged,
> thinking it was only the messages in front of their eyeballs being
> purged.  Of course, it deleted and purged everything in their mailbox.

You're kidding me, right?  The dynamic view is exactly how every other  
UI handles a select all.  The traditional view is hamstrung by  
PHP/page architecture and it is the UI that is wrong.

Regardless, the answer is easy.  Use a trash mailbox.

michael

___________________________________
Michael Slusarz [slusarz at horde.org]



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