[imp] IMP with dynamic is surprising users with how far delete goes

[Ronan SALMON]

francis picabia <fpicabia at gmail.com> a écrit :

> On Tue, Nov 8, 2011 at 1:45 AM, Michael M Slusarz <slusarz at horde.org> wrote:
>> Quoting francis picabia <fpicabia at gmail.com>:
>>
>>> At our site, we've had dynamic mail with IMP active for roughly 3 weeks.
>>>
>>> Today we have our second user to restore from backup after a user
>>> "accidentally" deletes all of their email.  I had difficulty
>>> understanding this until the second occurrence.
>>>
>>> In traditional mode, the email is displayed in pages. This is like
>>> many online email services at hotmail, google mail, etc.
>>>
>>> Users are accustomed to selecting the upper check box to select
>>> everything on the page (all viewable on the screen).  They select
>>> delete, thinking it is only the messages they see at the time.  In
>>> reality, it selected everything in their mailbox. They purged,
>>> thinking it was only the messages in front of their eyeballs being
>>> purged.  Of course, it deleted and purged everything in their mailbox.
>>
>> You're kidding me, right?  The dynamic view is exactly how every other UI
>> handles a select all.  The traditional view is hamstrung by PHP/page
>> architecture and it is the UI that is wrong.
>>
>> Regardless, the answer is easy.  Use a trash mailbox.
>>
>
> It is no joke, there really are two users who deleted all their email.
>  I'd assume they were more accustomed to the paged view in
> traditional, also used in free webmail interfaces.  It is rather
> alarming if you don't think this is a serious issue.
>
> We had used a trash in the past with cyrus and imp 3, and people would
> fill up their quota with deleted mail they didn't know was there.
>
> How do I enable the trash?  Is this the same as Virtual Trash? I found
> a checkbox to "Automatically create special mailboxes" in a UI part of
> config and turned this on.  Deleted messages are not copied into my
> trash.
>
> Also, does it have a way to automatically delete from trash after XX
> number of days?

You can configure (and maybe lock) a trash login task in imp/config/prefs.php

Ronan.