[imp] Blank emails

[Michael J Rubinsky]

Quoting Simon Brereton <simon.buongiorno at gmail.com>:

> On 19 December 2012 16:54, Simon Brereton <simon.buongiorno at gmail.com> wrote:
>> On 19 December 2012 14:21,  <mrubinsk at horde.org> wrote:
>>> Quoting Simon Brereton <simon.buongiorno at gmail.com>
>>>
>>>
>>> On Dec 19, 2012 2:03 PM, <mrubinsk at horde.org> wrote:
>>>>
>>>> Quoting Simon Brereton <simon.buongiorno at gmail.com>> Hi
>>>>>
>>>>>
>>>>> I've googled with no success.
>>>>>
>>>>> I'm running Horde5/Imp6 in testing - everything was going well, but
>>>>> lately
>>>>> emails sent from my Android device are empty.  I.e. the recipient
>>>>> receives
>>>>> it, but there is no new text (the replied-to text is there).
>>>>>
>>>>> In the sent folder on the phone the entire message appears blank.  I'm
>>>>> not
>>>>> able to check through imp yet.
>>>>>
>>>>> I haven't updated anything that could have caused this (although
>>>>> doubtless
>>>>> updating might fix it), but I wanted to know if anyone else has had this
>>>>> issue.
>>>>>
>>>>> Simon
>>>>> --
>>>>> imp mailing list
>>>>> Frequently Asked Questions: http://wiki.horde.org/FAQ
>>>>> To unsubscribe, mail: imp-unsubscribe at lists.horde.org
>>>>>
>>>> You say sent from Android; How are you sending them? IMAP client, mobile
>>>> IMP view, active sync?
>>>
>>> Sorry, activesync.  IMAP works fine and always has done.  Have never tried
>>> mobile imp.
>>>
>>> Simon
>>>
>>>
>>>
>>> These problems sound similar to some issues that have been fixed  
>>> in the last
>>> few pear releases. Are you sure you are using the most up to date packages?
>>
>> Hi Mike
>>
>> No, I haven't upgraded since I installed it.  I'm curious to know why
>> it would have worked and now doesn't.  I will try to update during the
>> holiday downtime.
>>
>> FYI - IMP shows the message with "There are no parts that can be
>> displayed inline".  Which is weird since the recipient (including me
>> if I put myself in BCC) will see the entire quoted message - just not
>> the new response.
>
> I finally got around to doing the upgrade.  It's working again.  Two
> things to note from the one test I made so far.
>
> 1) In Imp, when looking at the sent folder, I still see the "no parts"
> error from above.

 From newly sent emails after the upgrade or from the emails you  
previously sent? The older emails will of course not change, only  
newly sent email.


> 2) Since I bcc'd myself, my reply was between the HTML and the plain
> text portions of the email.  Which is weird because I definitely wrote
> my reply above the text.

This is expected. Most ActiveSync clients use a "Smart Reply" in which  
only the reply text is sent to the server. The server then needs to  
retrieve the original message contents from the IMAP server and  
compose the two together. This saves bandwidth, but makes it difficult  
to honor the user's reply_top pref. To make things worse, some clients  
also send the attribution text (the "So and so wrote: " stuff) and  
some don't - and there is no way to determine if it's present or not  
since it comes as part of the reply text from the client. The bottom  
line is, we do the best we can with what the client sends us.


-- 
mike

The Horde Project (www.horde.org)
mrubinsk at horde.org
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