[imp] Blank emails

Simon Brereton simon.buongiorno at gmail.com
Mon Dec 31 17:16:50 UTC 2012


On Dec 31, 2012 11:46 AM, "Michael J Rubinsky" <mrubinsk at horde.org> wrote:
>
>
> Quoting Simon Brereton <simon.buongiorno at gmail.com>:
>
>> On 19 December 2012 16:54, Simon Brereton <simon.buongiorno at gmail.com>
wrote:
>>>
>>> On 19 December 2012 14:21,  <mrubinsk at horde.org> wrote:
>>>>
>>>> Quoting Simon Brereton <simon.buongiorno at gmail.com>
>>>>
>>>>
>>>> On Dec 19, 2012 2:03 PM, <mrubinsk at horde.org> wrote:
>>>>>
>>>>>
>>>>> Quoting Simon Brereton <simon.buongiorno at gmail.com>> Hi
>>>>>>
>>>>>>
>>>>>>
>>>>>> I've googled with no success.
>>>>>>
>>>>>> I'm running Horde5/Imp6 in testing - everything was going well, but
>>>>>> lately
>>>>>> emails sent from my Android device are empty.  I.e. the recipient
>>>>>> receives
>>>>>> it, but there is no new text (the replied-to text is there).
>>>>>>
>>>>>> In the sent folder on the phone the entire message appears blank.
 I'm
>>>>>> not
>>>>>> able to check through imp yet.
>>>>>>
>>>>>> I haven't updated anything that could have caused this (although
>>>>>> doubtless
>>>>>> updating might fix it), but I wanted to know if anyone else has had
this
>>>>>> issue.
>>>>>>
>>>>>> Simon

>>>>> You say sent from Android; How are you sending them? IMAP client,
mobile
>>>>> IMP view, active sync?
>>>>
>>>>
>>>> Sorry, activesync.  IMAP works fine and always has done.  Have never
tried
>>>> mobile imp.
>>>>
>>>> Simon
>>>>
>>>>
>>>>
>>>> These problems sound similar to some issues that have been fixed in
the last
>>>> few pear releases. Are you sure you are using the most up to date
packages?
>>>
>>>
>>> Hi Mike
>>>
>>> No, I haven't upgraded since I installed it.  I'm curious to know why
>>> it would have worked and now doesn't.  I will try to update during the
>>> holiday downtime.
>>>
>>> FYI - IMP shows the message with "There are no parts that can be
>>> displayed inline".  Which is weird since the recipient (including me
>>> if I put myself in BCC) will see the entire quoted message - just not
>>> the new response.
>>
>>
>> I finally got around to doing the upgrade.  It's working again.  Two
>> things to note from the one test I made so far.
>>
>> 1) In Imp, when looking at the sent folder, I still see the "no parts"
>> error from above.
>
>
> From newly sent emails after the upgrade or from the emails you
previously sent? The older emails will of course not change, only newly
sent email.

>From the newly sent one.  I never even thought to look at the old ones.

>> 2) Since I bcc'd myself, my reply was between the HTML and the plain
>> text portions of the email.  Which is weird because I definitely wrote
>> my reply above the text.
>
>
> This is expected. Most ActiveSync clients use a "Smart Reply" in which
only the reply text is sent to the server. The server then needs to
retrieve the original message contents from the IMAP server and compose the
two together. This saves bandwidth, but makes it difficult to honor the
user's reply_top pref. To make things worse, some clients also send the
attribution text (the "So and so wrote: " stuff) and some don't - and there
is no way to determine if it's present or not since it comes as part of the
reply text from the client. The bottom line is, we do the best we can with
what the client sends us.

Fair enough - thanks!

Simon


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