[imp] ERR: HORDE IMP is marked as authenticated, but no credentials can be found in the session.

[Alex]

On Mon, Feb 27, 2017 at 11:31 PM, Andy Dorman <adorman at ironicdesign.com>
wrote:

> On 02/27/2017 02:27 AM, Simon B wrote:
>
>> Please do not top post.
>>
>> On 27 Feb 2017 04:15, "Alex" <alex9434 at gmail.com> wrote:
>>
>>>
>>> Hi Simon,
>>>
>>> Thank you very much for your reply. I had already tried both links that
>>>
>> you provided. Unfortunately both do not help to solve my problem.
>>
>>>
>>> 1. Link 1 just states "There currently seem to be some issues with
>>>
>> sessions and custom session ids via RPC under certain circumstances that
>> are yet to be found." It provides no solution. Also the problem is
>> different: ActiveSync works for me! Its just that I cannot access the
>> webinterface for IMP (Kronolith, nag, etc. still working!)
>>
>> If ActiveSync is working, then Horde is working and your issue is probably
>> stale webserver files What does your webserver logs say then?  Have you
>> cleared the cache?
>>
>> 2. Link 2 refers to database connection on port 3306. I do not use port
>>>
>> 3306 but instead unix sockets. The database connection works for all other
>> PHP applications (e.g. adminer) on the same host, so I do not suspect this
>> to be an issue.
>>
>>>
>>> I do not understand why you stated that "You're also not installing horde
>>>
>> in a manner recommended by the devs". Of course I followed the
>> instructions
>> on
>>
>>>
>>> https://www.horde.org/apps/webmail/docs/INSTALL
>>>
>>> which should be the recommended way, no?
>>>
>>
>> Yes.  And if you've installed via pear, that's great.  Your first post
>> could be interpreted that you were using Ubuntu packages.  Which is not
>> the
>> recommended way.
>>
>> Everything worked without any problems, before I did an apt upgrade on
>>>
>> the underlying OS. Since all other apps continue to work without problem,
>> I
>> think the issue might be specific to Horde and I was just looking for tips
>> on how to debug and find a solution.
>>
>>>
>>> To your questions:
>>> 1. As per default, I use dovecot for authentication. Dovecot is
>>>
>> recommended by Horde.
>>
>>>
>>> 2. Dovecot version 2.2.22, postfix version 3, PHP version 5.6.30
>>>
>>
>> An OS upgrade, shouldn't affect Horde.  If the web ui is accessible at all
>> you could run phpinfo(); from the PHP shell.
>>
>> In the worst case, you could backup all your Horde config files, delete
>> the
>> Horde directory and install it again, copying the config files back one at
>> a time.
>>
>> Simon
>>
>> Thank you for your support
>>> Alex
>>>
>>> On Sun, Feb 26, 2017 at 5:24 PM, Simon B <simon.buongiorno at gmail.com>
>>>
>> wrote:
>>
>>>
>>>> On 26 Feb 2017 06:54, "Alex" <alex9434 at gmail.com> wrote:
>>>>
>>>>>
>>>>> Dear all,
>>>>>
>>>>> using Horde Webmail on Ubuntu 16.04 with mariadb and php 5.6. Since
>>>>> updating with apt-get upgrade I cannot use IMP anymore because I get
>>>>>
>>>> the
>>
>>> following error:
>>>>>
>>>>> IMP is marked as authenticated, but no credentials can be found in the
>>>>> session.
>>>>>
>>>>> The error log shows the following message:
>>>>>
>>>>> ERR: HORDE [imp] IMP is marked as authenticated, but no credentials
>>>>>
>>>> can be
>>
>>> found in the session. [pid 489 on line 628 of
>>>>>
>>>> "/usr/local/share/horde/imp/
>>
>>> lib/Imap.php"]
>>>>>
>>>>> IMP is version 6.2.17 and horde is 5.2.13
>>>>>
>>>>> Any idea where I can start looking to solve the error message? Any help
>>>>> would be appreciated.
>>>>>
>>>>
>>>> Seems you haven't searched the archives..
>>>> https://lists.horde.org/archives/horde/Week-of-Mon-20130805/048873.html
>>>> Or perhaps
>>>>
>>>> https://support.plesk.com/hc/en-us/articles/115000573865-Hor
>> de-error-IMP-is-marked-as-authenticated-but-no-credentials-
>> can-be-found-in-the-session
>>
>>>
>>>> Whilst it's more likely to be the first one, you should also not rule
>>>>
>>> out the second.
>>
>>>
>>>> Also, it took a while on the dovecot and postfix lists to get you to
>>>>
>>> provide Version numbers for the software you're seeking help on.  Would
>> be
>> great if you could do that here too.  No one cares that you're running
>> Ubuntu, or what version.
>>
>>>
>>>> You have provided 0 information about the version of horde or imp;
>>>>
>>> whether you have a user backend, or authenticate with IMAP.
>>
>>>
>>>> You're also not installing horde in a manner recommended by the devs,
>>>>
>>> (not that I am one) thus your request for assistance would be directed to
>> the Ubuntu package maintainer.
>>
>>>
>>>> Cheers.
>>>>
>>>> Simon
>>>>
>>>
>>>
> Hey everyone.  An OS upgrade can indeed affect Horde if it includes an
> update to the web server or PHP or any software involved with fetching and
> reading email (ie, IMAP).
>
> For example, I am currently holding our Debian upgrade for Apache from
> 2.10 to 2.25.x until I can figure out what is causing IMP to not be able to
> authenticate with the IMAP server when using Apache 2.24.x/2.25.x. The
> issue first popped up last July 2016 with an update to 2.24.x and I thought
> it was fixed with 2.25 (and I believe I told this mailing list it was fixed
> a few weeks ago), but about an hour after I sent the "all clear" email to
> the list, I discovered the fix went away as soon as we restarted both
> Apache and php-fpm.  So I dropped back again until I can find time to
> investigate.
>
> Later,
>
> --
> Andy
>

Hi Andy, thank you very much. That was it! I decided to just roll-back the
apt-get upgrade and everything works now again!