[kronolith] ActiveSync - GalaxyNote 2 - New events not syncying

Michael J Rubinsky mrubinsk at horde.org
Tue May 28 01:26:09 UTC 2013


Quoting Luis Felipe Marzagao <lfbm.andamentos at gmail.com>:

> Em 25-05-2013 04:20, Michael J Rubinsky escreveu:
>>
>> Quoting Luis Felipe Marzagao <lfbm.andamentos at gmail.com>:
>>
>>> Hello:
>>>
>>> I have two activesync accounts configured on my GalaXyNote 2. One  
>>> of them has only one calendar and the other has 4 calendars.
>>>
>>> When I configure the accoutns for the first time, everything works  
>>> flawlessly and all the calendars are synced just fine.
>>>
>>> But if I create a new event in kronolith, and then hit "sync" in  
>>> my GalaxyNote, the new events do not get synced. It is like they  
>>> did not exist on the server.
>>>
>>> Please, find in the link below the log file I could get just after  
>>> clicking "sync" on the device.
>>>
>>> https://dl.dropboxusercontent.com/u/108688/galaxynote2-activesync-log.tar.gz If it does not provide useful information, please tell me how can I further debug  
>>> this.
>>
>> This log shows a number of manual sync attempts of the calendar  
>> collection for two different accounts. Neither of these attempts  
>> found any changes on the server. Did the initial sync for these  
>> accounts work? Did you add an event right before a manual sync  
>> attempt? Are you sure you are
>
> Hello, Michael. Thanks for looking into this.
>
> Yes, the initial sync works. All the calendars from both accounts  
> sync correctly in the client.
>
> The test I'm doing is exactly this: I add the accounts, do the  
> initial sync, then I add an event on the server and hit sync again  
> on the client, but this new event does not get pulled. I've tried  
> serveral times fresh tests (removing the accounts from android  
> client and doing it over again).
>
>
>> adding the event to the calendar you have chosen to sync, and  
>> finally, you can check the setting (if the client has it) that  
>> determines how far back to sync events.
>>
>
>
> Yes, the event is being added to a synced calendar.
>
> The default option for how far the events will be synced is two  
> weeks. But the events I'm testing with are present, in the same or  
> the next week we are currently in.
>
>> Additionally, the device is NOT pinging the server for the calendar  
>> collection - we have no way of controlling this, it's up to the  
>> client. So, if you have selected to "push" the calendar data and  
>> the device is not requesting it, it's a client bug.
>>
>
>
> I solved the issue by creating several users and each user has just  
> one of the previous calendars that were held by just one user. For  
> example, the user "meetings" now has just the "meetings" calendar,  
> the user "deadlines" owns just the "deadlines" calendar and so on.  
> No private calendars for them. And then I created several activesync  
> accounts in the client. This way (only one calendar per user) sync  
> is working flawlessly.

If the calendar was a shared calendar, it would only be synch-able for  
the user who owns the calendar. ActiveSync does not support synching  
shared calendars.
-- 
mike

The Horde Project (www.horde.org)
mrubinsk at horde.org
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