[kronolith] Samsung S4 Syncs only new / changed events via Activesync

Michael J Rubinsky mrubinsk at horde.org
Mon Jul 13 14:58:58 UTC 2015


Quoting Michael Menge <michael.menge at zdv.uni-tuebingen.de>:

> Hi,
>
>
> Quoting Michael J Rubinsky <mrubinsk at horde.org>:
>
>> Quoting Michael Menge <michael.menge at zdv.uni-tuebingen.de>:
>>
>>> I have problem report from one of my users where I need some hints  
>>> to debug it.
>>> We use Horde  5.2.5, Horde_ActiveSync 2.28.4, kronolith 4.2.7
>>>
>>> He tries to sync his calendar with ActiveSync to his Samsung S4  
>>> (Android 5.0.1)
>>> On his Android he will only see new or changed events, but no events that
>>> existed before he synced for the first time.
>>>
>>> He configured his android to sync the all events and not limited  
>>> to the next 7 or 30 days.
>>> Resetting the sync status in horde didn't solve the problem.
>>>
>>> Is this a know bug of Samsung S4 (Android 5.0.1)
>>>
>>> Which further information is of interest.
>>>
>>> I suspect that his client only requests events created/changed  
>>> since the first sync time stamp.
>>> Is there a guide how to read the horde activesync logs, or what to  
>>> search for?
>>
>> If that's the case, then this is a very badly broken client, though  
>> I doubt this is the case. Please provide a sync log starting with  
>> the *initial* sync for the calendar collections through at least  
>> one or two additions/modifications.
>>
>
> The user solved the problem bei deleting and recreating the activesync
> configuration on his samsung

Great. For what it's worth, I've personally avoided updating any of my  
"real use" Samsung smartphones to Lollipop due to all of the reported  
issues with Samsung's proprietary Email app. Google's own Email app is  
much better (as is the third party app, "Nine").

> If it happens again i will try to get the sync log.


-- 
mike
The Horde Project
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