[sork] Re: Please help

[Eric Rostetter]

Quoting Jayesh <jayesh at poornam.com>:

> Hello Eric,

Hi.

>        My name is Jayesh Lal and im working as a Webserver administrator.
> I got your mail id from the file poppasswd.php3 while i was searching for a
> problem related with the password change in the webmail. Please spend a
> minute if you can, since i have that tired searching for the issue.

You should join the mailing lists as described at http://mail.horde.org/
and/or http://lists.horde.org/ instead of writing me directly.

>       Our company has got a web server in MS Windows 2003 having Plesk
> control

I know nothing about running Horde with Windows or Plesk.

> panel. When i tried to reset  the password through the webmail i got an error
> (given below)
> 
> Failure in changing password : A connection attempt failed because the
> connected party did not properly respond after a period of time, or
> established connection failed because connected host has failed to respond.

Pretty much sums it up.

> I also tried a telnet to our public Ip but in vain. I could connect to port
> 106 only through the localhost 127.0.0.1.

Then either your poppassd is not listening on the public address, or you
have a firewall blocking it, or some other mechanism blocking it.

> Also, the public IP has been given
> in the config file
> C:\Inetpub\vhosts\webmail\horde\passwd\lib\Driver\poppassd.php.

Either change that to the localhost address (assuming they are on the same
machine), or fix the problem with access to the public address.
 
> Would you please advice?

Sounds like you have basically diagnosed the problem.  Poppassd is running
only on the localhost address, not the public address, or it is listening
on both but something else (e.g. firewall or configuration) is blocking
access to it on the public address.

Solutions would be to use localhost address instead, or find and fix the
problem with the public address.

> Thanks in advance and have a nice day.

> Best Regards,
> Jayesh
> 
> 


-- 
Eric Rostetter
The Department of Physics
The University of Texas at Austin
 
Why get even? Get odd!