[sync] Multi device activesync in practice

[Chris Smith]

-----Original Message-----
From: sync-bounces at lists.horde.org [mailto:sync-bounces at lists.horde.org] On Behalf Of Michael J Rubinsky
Sent: 27 June 2013 17:32
To: sync at lists.horde.org
Subject: Re: [sync] Multi device activesync in practice


Quoting Chris Smith <CSmith at mbasys.co.uk>:

> Hi All!
>
>
>
> I can't believe the effort, thank you all so much!! Nearly a year 
> after my first attempt, now activesync runs (nearly) perfectly on all 
> my devices (Android, iOS, BB). Thanks again J
>
>
>
> I have noticed a few differences between my expectations/hopes/dreams 
> and the actual synchronisation of the devices, I wondered if anyone 
> please had any suggestions/thoughts?
>
>
>
> 1.	All devices: Mail from the same domain, or the domain of any
> "identities" does not get synced to the device.
> 	E.g: user1 at doma.in receives mail from user2 at doma.in. IMP shows the 
> mail but devices do not.
> 	Is this by design? I've had a brief look over /usr/share/php/Horde 
> and within ~/lib but initially found nothing obvious.

If the email is in the INBOX (or any mailbox being pushed), of user1, then it should be synched. The actual To: header does not make a difference.

Hi Mike,
Again, thanks for your thoughtful and diligent work! 
Haha, my apologies- I've actually fallen right into the Cyrus trap! There are two 'entry points', the workaround was in place for one, but not for the other. [For the mail list, see http://wiki.horde.org/ActiveSync/KnownIssues]

> 2.	Marking a message as read though mail client/IMP will always
> cause the next email sync to fail (perhaps more accurately, return 0 
> changes to the device). Even if there are other unread messages 
> received by the MDA since the last sync. I'd hope that, regardless of 
> the state of the mailbox(es), mail would always be sent to the device.


> 3.	Samsung Galaxy S2: Mail delivered to both the inbox and a
> subfolder (same message, same time) is duplicated on the device. The 
> INBOX copy shows up once (clear when you mark the message as read), 
> but the subfolder copy shows up 3 times (again, clear when you mark 
> the message as read).

I'd need to see a synclog to determine if this is a server or client issue.

In fact, it looks like they were all caused by the IMAP bug- this was the clue (fresh sync, fresh log ;) :
2013-06-28T09:48:05+00:00 INFO: [18972] Horde_Core_ActiveSync_Driver::getMessage(INBOX, 4)
2013-06-28T09:48:05+00:00 INFO: Sending PLAINTEXT Message.
2013-06-28T09:48:05+00:00 INFO: Validating UTF-8 data coming from iso-8859-1
2013-06-28T09:48:05+00:00 DEBUG: [18972] O      <Add>
...
2013-06-28T09:48:05+00:00 DEBUG: [18972] O      </Add>
2013-06-28T09:48:05+00:00 INFO: [18972] Updating state during change
2013-06-28T09:48:05+00:00 INFO: [18972] Horde_Core_ActiveSync_Driver::getMessage(INBOX, 5)
2013-06-28T09:48:05+00:00 ERR: Mail server closed the connection unexpectedly.
2013-06-28T09:48:05+00:00 ERR: Unknown backend error skipping message: Mail server closed the connection unexpectedly.
2013-06-28T09:48:05+00:00 INFO: [18972] Updating state during change
2013-06-28T09:48:05+00:00 INFO: [18972] Horde_Core_ActiveSync_Driver::getMessage(INBOX, 6)
2013-06-28T09:48:10+00:00 ERR: Unable to fetch message: IMAP error reported by server.
2013-06-28T09:48:10+00:00 ERR: IMAP error reported by server.

After correcting the IMAP bug, I've just deleted the S2 from Horde > Prefs > Activesync Devices and on the resync it cleared itself up.

Unbelievable! I can't thank you enough for such precise and excellent work.
Enjoy your weekend!

--
mike

The Horde Project (www.horde.org)
mrubinsk at horde.org

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