[sync] Windows 10 Mail Client Errors

Iain McFarlane iain at imcfarla.homelinux.net
Mon Jul 18 11:55:35 UTC 2016 

Hello,

As I have been migrating through the windows insider previews my mail  
client has stopped working.

I get an error saying:
"Something went wrong
Your device does not comply with the security policies set by your  
email administrator.
Error code: 0x85010013"

This appears to be linked to provisioning settings but I cannot find  
what magic is required to get it working again.

I currently have:
Provisioning set to "Allow non-provisionable devices"
Attachment Download set to True
Codeword frequency set to 10
Minimum PIN length set to 6
Password Complexity set to "Allow Any"
Require PIN set to False
Seconds of inactivity before device should lock set to 3600

Debug log:
2016-07-18T11:13:40+00:00 INFO: [14105]  
Horde_Core_ActiveSync_Driver::authenticate() attempt for iain
2016-07-18T12:13:43+01:00 INFO: [14105] PROVISION request received for  
user iain
2016-07-18T12:13:43+01:00 INFO: [14105] Device entry exists for  
97B14B0D09A3CF490DB1C69A25496846, updating userAgent, version, and  
supported.
2016-07-18T12:13:43+01:00 INFO: [14105] Request being handled for  
device: 97B14B0D09A3CF490DB1C69A25496846, Supporting protocol version:  
14.1, Using Horde_ActiveSync v2.35.0
2016-07-18T12:13:43+01:00 INFO: [14105] GET VARIABLES: Array
2016-07-18T12:13:43+01:00 DEBUG: [14105] I  <Provision:Provision>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I   <Settings:DeviceInformation>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I    <Settings:Set>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:Model>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I       To be filled by O.E.M.
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     </Settings:Model>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:IMEI />
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:FriendlyName>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I       IAIN-PC
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     </Settings:FriendlyName>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:OS>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I       Windows 10.0.14388
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     </Settings:OS>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:OSLanguage>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I       English
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     </Settings:OSLanguage>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:PhoneNumber />
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:UserAgent>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I       MSFT-WIN-3/10.0.14388
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     </Settings:UserAgent>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:EnableOutboundSMS>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I       0
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     </Settings:EnableOutboundSMS>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:MobileOperator>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I       OperatorName
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     </Settings:MobileOperator>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I    </Settings:Set>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I   </Settings:DeviceInformation>
2016-07-18T12:13:43+01:00 INFO: [14105] Device entry exists for  
97B14B0D09A3CF490DB1C69A25496846, updating userAgent, version, and  
supported.
2016-07-18T12:13:43+01:00 DEBUG: [14105] I   <Provision:Policies>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I    <Provision:Policy>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Provision:PolicyType>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I       MS-EAS-Provisioning-WBXML
2016-07-18T12:13:43+01:00 DEBUG: [14105] I     </Provision:PolicyType>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I    </Provision:Policy>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I   </Provision:Policies>
2016-07-18T12:13:43+01:00 DEBUG: [14105] I  </Provision:Provision>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O  <Provision:Provision>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O   <Provision:Status>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O    1
2016-07-18T12:13:44+01:00 DEBUG: [14105] O   </Provision:Status>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O   <Provision:Policies>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O    <Provision:Policy>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O     <Provision:PolicyType>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O      MS-EAS-Provisioning-WBXML
2016-07-18T12:13:44+01:00 DEBUG: [14105] O     </Provision:PolicyType>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O     <Provision:Status>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O      1
2016-07-18T12:13:44+01:00 DEBUG: [14105] O     </Provision:Status>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O     <Provision:Data>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O      <Provision:EASProvisionDoc>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O        
<Provision:DevicePasswordEnabled>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O        0
2016-07-18T12:13:44+01:00 DEBUG: [14105] O        
</Provision:DevicePasswordEnabled>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O        
<Provision:AttachmentsEnabled>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O        1
2016-07-18T12:13:44+01:00 DEBUG: [14105] O        
</Provision:AttachmentsEnabled>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O        
<Provision:MaxInactivityTimeDeviceLock>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O        3600
2016-07-18T12:13:44+01:00 DEBUG: [14105] O        
</Provision:MaxInactivityTimeDeviceLock>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O      </Provision:EASProvisionDoc>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O     </Provision:Data>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O    </Provision:Policy>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O   </Provision:Policies>
2016-07-18T12:13:44+01:00 DEBUG: [14105] O  </Provision:Provision>
2016-07-18T12:13:44+01:00 INFO: [14105] Maximum memory usage for  
ActiveSync request: 2097152 bytes.

Help?

Regards,

Iain

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