[sync] Windows 10 Mail Client Errors

Michael J Rubinsky mrubinsk at horde.org
Mon Jul 18 14:31:40 UTC 2016 

Other than checking to be sure your system prefs match what you are  
requiring,  nothing looks obviously out of place. Try removing  
policies one by one to see which one is the culprit. 
Also possible that  it's a bug in the preview version. 
--
mike
Sent from mobile
________________________________
From: Iain McFarlane <iain at imcfarla.homelinux.net>
Sent: Jul 18, 2016 7:55 AM
To: sync at lists.horde.org
Subject: [sync] Windows 10 Mail Client Errors

>
> Hello,
>
> As I have been migrating through the windows insider previews my  
> mail client has stopped working.
>
> I get an error saying:
> "Something went wrong
> Your device does not comply with the security policies set by your  
> email administrator.
> Error code: 0x85010013"
>
> This appears to be linked to provisioning settings but I cannot find  
> what magic is required to get it working again.
>
> I currently have:
> Provisioning set to "Allow non-provisionable devices"
> Attachment Download set to True
> Codeword frequency set to 10
> Minimum PIN length set to 6
> Password Complexity set to "Allow Any"
> Require PIN set to False
> Seconds of inactivity before device should lock set to 3600
>
> Debug log:
> 2016-07-18T11:13:40+00:00 INFO: [14105]  
> Horde_Core_ActiveSync_Driver::authenticate() attempt for iain
> 2016-07-18T12:13:43+01:00 INFO: [14105] PROVISION request received  
> for user iain
> 2016-07-18T12:13:43+01:00 INFO: [14105] Device entry exists for  
> 97B14B0D09A3CF490DB1C69A25496846, updating userAgent, version, and  
> supported.
> 2016-07-18T12:13:43+01:00 INFO: [14105] Request being handled for  
> device: 97B14B0D09A3CF490DB1C69A25496846, Supporting protocol  
> version: 14.1, Using Horde_ActiveSync v2.35.0
> 2016-07-18T12:13:43+01:00 INFO: [14105] GET VARIABLES: Array
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I  <Provision:Provision>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I   <Settings:DeviceInformation>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I    <Settings:Set>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:Model>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I       To be filled by O.E.M.
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     </Settings:Model>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:IMEI />
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:FriendlyName>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I       IAIN-PC
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     </Settings:FriendlyName>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:OS>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I       Windows 10.0.14388
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     </Settings:OS>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:OSLanguage>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I       English
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     </Settings:OSLanguage>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:PhoneNumber />
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:UserAgent>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I       MSFT-WIN-3/10.0.14388
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     </Settings:UserAgent>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:EnableOutboundSMS>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I       0
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     </Settings:EnableOutboundSMS>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Settings:MobileOperator>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I       OperatorName
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     </Settings:MobileOperator>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I    </Settings:Set>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I   </Settings:DeviceInformation>
> 2016-07-18T12:13:43+01:00 INFO: [14105] Device entry exists for  
> 97B14B0D09A3CF490DB1C69A25496846, updating userAgent, version, and  
> supported.
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I   <Provision:Policies>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I    <Provision:Policy>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     <Provision:PolicyType>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I       MS-EAS-Provisioning-WBXML
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I     </Provision:PolicyType>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I    </Provision:Policy>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I   </Provision:Policies>
> 2016-07-18T12:13:43+01:00 DEBUG: [14105] I  </Provision:Provision>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O  <Provision:Provision>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O   <Provision:Status>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O    1
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O   </Provision:Status>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O   <Provision:Policies>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O    <Provision:Policy>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O     <Provision:PolicyType>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O      MS-EAS-Provisioning-WBXML
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O     </Provision:PolicyType>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O     <Provision:Status>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O      1
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O     </Provision:Status>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O     <Provision:Data>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O      <Provision:EASProvisionDoc>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O        
> <Provision:DevicePasswordEnabled>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O        0
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O        
> </Provision:DevicePasswordEnabled>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O        
> <Provision:AttachmentsEnabled>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O        1
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O        
> </Provision:AttachmentsEnabled>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O        
> <Provision:MaxInactivityTimeDeviceLock>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O        3600
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O        
> </Provision:MaxInactivityTimeDeviceLock>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O      </Provision:EASProvisionDoc>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O     </Provision:Data>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O    </Provision:Policy>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O   </Provision:Policies>
> 2016-07-18T12:13:44+01:00 DEBUG: [14105] O  </Provision:Provision>
> 2016-07-18T12:13:44+01:00 INFO: [14105] Maximum memory usage for  
> ActiveSync request: 2097152 bytes.
>
> Help?
>
> Regards,
>
> Iain
>
> -- 
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