[sync] MS Mail App-Sync

Michael J Rubinsky mrubinsk at horde.org
Mon Oct 31 13:16:05 UTC 2016


Quoting Andreas Schneider <as at schneider-pc.ch>:

> Hi
>
> Since Windows 1607 i have trouble
> Microsoft Mail dont work anymore with new attached accounts
> earlyer accounts works until i remove them and attach the same account again
> Message: Device does not support security prolices (free translated)  
> 0x85010013
>
>
> I removed all security polices from provision also the inactivity  
> one from last Mail thread.. but no difference

There are lots of similar reports regarding this update on various  
Microsoft support forums. I haven't been able to find a suitable  
solution yet (other than waiting for the supposed update that MS is  
supposed to release to fix this).



>
> Advanced infos:
> Outlook 2013/2016 EAS works with the same account
> Android 6 AOSP works (not provisioned)
> MS Mail App works with a not updated Windows 1511 (other computer)
>
> Here the log:
>
> 2016-10-28T09:08:54+02:00 INFO: [99584]  
> Horde_Core_ActiveSync_Driver::authenticate() attempt for myaccount
> 2016-10-28T09:08:54+02:00 INFO: [99584] OPTIONS request received for  
> user myaccount
> 2016-10-28T09:08:54+02:00 INFO: [99584] Device entry exists for  
> 3789342660AEA2C346E95C9953444BBF, updating userAgent, version, and  
> supported.
> 2016-10-28T09:08:54+02:00 INFO: [99584] User myaccount logged off
> 2016-10-28T09:08:54+02:00 INFO: [81075]  
> Horde_Core_ActiveSync_Driver::authenticate() attempt for myaccount
> 2016-10-28T09:08:54+02:00 INFO: [81075] SETTINGS request received  
> for user myaccount
> 2016-10-28T09:08:54+02:00 INFO: [81075] Device entry exists for  
> 3789342660AEA2C346E95C9953444BBF, updating userAgent, version, and  
> supported.
> 2016-10-28T09:08:54+02:00 INFO: [81075] Request being handled for  
> device: 3789342660AEA2C346E95C9953444BBF, Supporting protocol  
> version: 14.1, Using Horde_ActiveSync v2.37.1
> 2016-10-28T09:08:54+02:00 INFO: [81075] GET VARIABLES: Array
> (
>       [ProtVer] => 14.1
>       [Cmd] => Settings
>       [Locale] => 2055
>       [DeviceId] => 3789342660aea2c346e95c9953444bbf
>       [PolicyKey] => 0
>       [DeviceType] => WindowsMail
> )
>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I <Settings:Settings>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I <Settings:DeviceInformation>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I    <Settings:Set>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I <Settings:Model>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I       V-PX8XHX6X7E
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I </Settings:Model>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I     <Settings:IMEI />
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I <Settings:FriendlyName>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I       WS
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I </Settings:FriendlyName>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I     <Settings:OS>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I       Windows 10.0.14393
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I     </Settings:OS>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I <Settings:OSLanguage>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I       German
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I </Settings:OSLanguage>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I <Settings:PhoneNumber />
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I <Settings:UserAgent>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I MSFT-WIN-3/10.0.14393
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I </Settings:UserAgent>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I <Settings:EnableOutboundSMS>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I       0
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I </Settings:EnableOutboundSMS>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I <Settings:MobileOperator>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I       OperatorName
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I </Settings:MobileOperator>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I    </Settings:Set>
> 2016-10-28T09:08:54+02:00 INFO: [81075] Device entry exists for  
> 3789342660AEA2C346E95C9953444BBF, updating userAgent, version, and  
> supported.
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I </Settings:DeviceInformation>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I <Settings:UserInformation>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I    <Settings:Get />
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I </Settings:UserInformation>
> 2016-10-28T09:08:54+02:00 DEBUG: [81075] I </Settings:Settings>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O <Settings:Settings>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O   <Settings:Status>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O    1
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:Status>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O <Settings:DeviceInformation>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O <Settings:Status>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O     1
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:Status>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:DeviceInformation>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O <Settings:UserInformation>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O <Settings:Status>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O     1
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:Status>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O    <Settings:Get>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O <Settings:Accounts>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O <Settings:Account>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O <Settings:AccountName>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O        Standardidentität
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:AccountName>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O <Settings:UserDisplayName>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O        Andreas Schneider
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:UserDisplayName>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O <Settings:EmailAddresses>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O <Settings:PrimarySmtpAddress>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O         as at xxx.com
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:PrimarySmtpAddress>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O <Settings:SmtpAddress>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O         as at xxx.com
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:SmtpAddress>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:EmailAddresses>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:Account>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O <Settings:Account>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O <Settings:AccountId>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O        1
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:AccountId>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O <Settings:AccountName>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O        Andreas Schneider 2
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:AccountName>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O <Settings:UserDisplayName>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O        Andreas Schneider
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:UserDisplayName>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:Account>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O <Settings:SmtpAddress>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O       as at xxy.com
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:SmtpAddress>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:Accounts>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O    </Settings:Get>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:UserInformation>
> 2016-10-28T09:08:55+02:00 DEBUG: [81075] O </Settings:Settings>
> 2016-10-28T09:08:55+02:00 INFO: [81075] Maximum memory usage for  
> ActiveSync request: 18612224 bytes.
> 2016-10-28T09:08:55+02:00 INFO: [68183]  
> Horde_Core_ActiveSync_Driver::authenticate() attempt for myaccount
> 2016-10-28T09:08:55+02:00 INFO: [68183] FOLDERSYNC request received  
> for user myaccount
> 2016-10-28T09:08:55+02:00 INFO: [68183] Device entry exists for  
> 3789342660AEA2C346E95C9953444BBF, updating userAgent, version, and  
> supported.
> 2016-10-28T09:08:55+02:00 INFO: [68183] Request being handled for  
> device: 3789342660AEA2C346E95C9953444BBF, Supporting protocol  
> version: 14.1, Using Horde_ActiveSync v2.37.1
> 2016-10-28T09:08:55+02:00 INFO: [68183] GET VARIABLES: Array
> (
>       [ProtVer] => 14.1
>       [Cmd] => FolderSync
>       [Locale] => 2055
>       [DeviceId] => 3789342660aea2c346e95c9953444bbf
>       [PolicyKey] => 0
>       [DeviceType] => WindowsMail
> )
>
> 2016-10-28T09:08:55+02:00 INFO: [68183] Handling FOLDERSYNC command.
> 2016-10-28T09:08:55+02:00 INFO: [68183] Checking policykey for  
> device: 3789342660AEA2C346E95C9953444BBF user: myaccount
> 2016-10-28T09:08:55+02:00 INFO: [68183] Stored key: 7367404324
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O <FolderHierarchy:FolderSync>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O   <Status>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O    142
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O   </Status>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O </FolderHierarchy:FolderSync>
> 2016-10-28T09:08:55+02:00 INFO: [68183] Maximum memory usage for  
> ActiveSync request: 18612224 bytes.
> 2016-10-28T09:08:55+02:00 INFO: [68183]  
> Horde_Core_ActiveSync_Driver::authenticate() attempt for myaccount
> 2016-10-28T09:08:55+02:00 INFO: [68183] PROVISION request received  
> for user myaccount
> 2016-10-28T09:08:55+02:00 INFO: [68183] Device entry exists for  
> 3789342660AEA2C346E95C9953444BBF, updating userAgent, version, and  
> supported.
> 2016-10-28T09:08:55+02:00 INFO: [68183] Request being handled for  
> device: 3789342660AEA2C346E95C9953444BBF, Supporting protocol  
> version: 14.1, Using Horde_ActiveSync v2.37.1
> 2016-10-28T09:08:55+02:00 INFO: [68183] GET VARIABLES: Array
> (
>       [ProtVer] => 14.1
>       [Cmd] => Provision
>       [Locale] => 2055
>       [DeviceId] => 3789342660aea2c346e95c9953444bbf
>       [PolicyKey] => 0
>       [DeviceType] => WindowsMail
> )
>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I <Provision:Provision>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I <Settings:DeviceInformation>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I    <Settings:Set>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I <Settings:Model>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I       V-P8H67E
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I </Settings:Model>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I     <Settings:IMEI />
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I <Settings:FriendlyName>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I       WS
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I </Settings:FriendlyName>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I     <Settings:OS>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I       Windows 10.0.14393
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I     </Settings:OS>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I <Settings:OSLanguage>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I       German
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I </Settings:OSLanguage>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I <Settings:PhoneNumber />
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I <Settings:UserAgent>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I MSFT-WIN-3/10.0.14393
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I </Settings:UserAgent>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I <Settings:EnableOutboundSMS>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I       0
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I </Settings:EnableOutboundSMS>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I <Settings:MobileOperator>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I       OperatorName
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I </Settings:MobileOperator>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I    </Settings:Set>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I </Settings:DeviceInformation>
> 2016-10-28T09:08:55+02:00 INFO: [68183] Device entry exists for  
> 3789342660AEA2C346E95C9953444BBF, updating userAgent, version, and  
> supported.
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I <Provision:Policies>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I <Provision:Policy>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I <Provision:PolicyType>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I MS-EAS-Provisioning-WBXML
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I </Provision:PolicyType>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I </Provision:Policy>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I </Provision:Policies>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] I </Provision:Provision>
> 2016-10-28T09:08:55+02:00 INFO: Generating PHASE2 policy key: 9009437764
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O <Provision:Provision>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O <Provision:Status>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O    1
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O </Provision:Status>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O <Provision:Policies>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O <Provision:Policy>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O <Provision:PolicyType>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O MS-EAS-Provisioning-WBXML
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O </Provision:PolicyType>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O <Provision:Status>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O      1
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O </Provision:Status>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O <Provision:PolicyKey>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O      9009437764
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O </Provision:PolicyKey>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O <Provision:Data>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O <Provision:EASProvisionDoc>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O <Provision:DevicePasswordEnabled>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O        0
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O </Provision:DevicePasswordEnabled>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O <Provision:AttachmentsEnabled>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O        1
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O </Provision:AttachmentsEnabled>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O </Provision:EASProvisionDoc>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O </Provision:Data>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O </Provision:Policy>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O </Provision:Policies>
> 2016-10-28T09:08:55+02:00 DEBUG: [68183] O </Provision:Provision>
> 2016-10-28T09:08:55+02:00 INFO: [68183] Maximum memory usage for  
> ActiveSync request: 18874368 bytes.
>
>
>
> Best Regards Andreas
>
>
> -- 
> Mit freundlichen Grüssen
>
> Andreas Schneider
>
> ****************************************
> it64 gmbh
> solothurnerstrasse 7
> ch-4614 hägendorf
>
> Tel. ++41 62 216 51 46
> Fax  ++41 62 216 51 47
> Telefonzeiten: Mo-Fr, 8:00-12:00 Uhr + 14:00-17:00 Uhr
> http://www.it64.ch
>
> -- 
> sync mailing list
> Frequently Asked Questions: http://wiki.horde.org/FAQ
> To unsubscribe, mail: sync-unsubscribe at lists.horde.org



-- 
mike
The Horde Project
http://www.horde.org
https://www.facebook.com/hordeproject
https://www.twitter.com/hordeproject
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