[turba] Users having difficulty with address book

Edward Glowacki glowack2@msu.edu
09 May 2002 13:08:14 -0300


On Thu, 2002-05-09 at 11:47, Edward Glowacki wrote:
> I apologize for sending this to both lists, but I think this applies to
> both and the interaction between them.
> 
> I recently upgraded a major site from imp-2.x to imp-3.0+turba-1.0, and
> I have had several reports from users that they "can't find their
> addresses" or that their "address book is blank".  All of their
> information is still there after the upgrade, and once I explain how to
> do a blank search, they are able to find everything OK.  I did an
> upgrade to imp-3.1RC2+turba-1.1RC2 on a test machine and found that the
> problems still exist, both in the contact list itself and the new popup
> contact list (which the users are anxiously waiting for).
> 
> By default, I think both the contact list and the popup contact list
> should show a list of *all* the user's contacts, with the search fields
> available to locate a specific address if needed.  

Since my post, I have discovered that if the user has set the new imp
preference to select an address book, the popup window displays all the
addresses by default...  I guess that makes this a turba-only problem
now. 

-- 
Edward Glowacki			glowack2@msu.edu
Michigan State University	
"...a partial solution to the right problem is better than a complete
solution to the wrong one." (http://uiweb.com/issues/issue14.htm)