[whups] drop some tables

Robert E. Coyle robertecoyle@hotmail.com
Mon, 8 Oct 2001 22:26:32 +0100
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From: "Jan Schneider" <jan@horde.org>

> Hi,
> 
> I think some of whups' tables should be dropped and their content hardcoded
> into the application.
> That is at least priorities, types and states. There's no horde app that keeps
> such entries in their backend storage and it makes it difficult to translate
> whups because we can't use gettext on the descriptions here.
> 

You shouldn't need to gettext those - they're specifically there for customisation
per installation and can be entered in whatever language the administrator wants.
That's why the default entries in those tables isn't in the schema, it's in the
sample data.

The idea behind it is to make whups a ticket tracking system, not a bug tracking
system.  One example for a use of this is for a book request system where states
such as 'fixed' or 'not a bug' don't make sense - you instead want 'ordered',
'out of print', 'received' etc.

Rob

--
Boren's Laws:
        (1) When in charge, ponder.
        (2) When in trouble, delegate.
        (3) When in doubt, mumble.


>From chuck@horde.org Date: Tue,  9 Oct 2001 14:13:53 -0400
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From: Chuck Hagenbuch <chuck@horde.org>
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Subject: Re: [whups] Patch for Assignation CVS diff

Quoting Alex L <admin@networkessence.net>:

> Here is a much more readable CVS diff report from the changes I made to my 
> local whups to enable the assignation stuff to work:

I will look at this as soon as I have a chance. However, I just think you might 
want to be aware of this:

http://www.m-w.com/cgi-bin/dictionary?book=Dictionary&va=assignation

(the second definition). Nothing personal, and I realize it's probably not a 
universal idiom. But I can't get the damn thought out of my head. :)

-chuck

--
Charles Hagenbuch, <chuck@horde.org>
"What was and what may be lie, like children whose faces we cannot see, in the 
arms of silence. All we ever have is here, now." - Ursula K. Le Guin


>From admin@networkessence.net Date: Tue,  9 Oct 2001 16:54:02 -0500
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From: Alex L <admin@networkessence.net>
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Subject: Re: [whups] Patch for Assignation CVS diff

Quoting Chuck Hagenbuch <chuck@horde.org>:

> (the second definition). Nothing personal, and I realize it's probably not a
> 
> universal idiom. But I can't get the damn thought out of my head. :)
> 

Haha. My bad. I sometimes get confused between horde and matchmaker.com...

Just rename it to the Patch for Assigning tickets :) 

Someone else did 'function notifyAssignation('. I think that function could be 
renamed to 'notifyAssignmnet'. I did a grep on notifyAssignment and nothing 
returned, so it's proly safe to use.

-Alex

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>From admin@networkessence.net Date: Tue,  9 Oct 2001 22:19:10 -0500
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Date: Tue,  9 Oct 2001 22:19:10 -0500
From: Alex L <admin@networkessence.net>
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Subject: What else to do?



What all needs to be done for WHUPS? I know it needs to be integrated with some 
other stuff. I see a few things right now that I'm going to work on a little. 
First, when modifying the details of a ticket, for assignee, you have to enter 
an email address, not a username. I think there should be a dropdown menu with 
a choice between either username or email address.

One other bit...on the search page, under the 'Action' column, the only thing 
there is 'show details'. Why have a column there if the same thing is displayed 
for every ticket?



-Alex

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