[whups] Assigned states in new tickets?

Chuck Hagenbuch chuck@horde.org
Mon Nov 25 16:03:32 2002

Quoting Mike Baptiste <mike@msbnetworks.net>:

> Are there plans to make this configurable or based on group perms?  For
> example, we'll want to let our users create tickets themselves, but not
> assign them, while members of our 'IT Support' group should be able to
> do this on creation.  Its easy enough to code - just want to see if you
> all think this is the right direction.

Group perm based sounds fine to me. Currently guest users can't assign
tickets, btw.


Charles Hagenbuch, <chuck@horde.org>
"People ask me all the time what it will be like living without otters."
 - Google, thanks to Harpers

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