[whups] more types stuff
Bo Daley
bo at tilda.com.au
Tue Jun 24 01:21:55 PDT 2003
hi again,
here's another addition that we're finding useful over here -- the ability to
change the type of a ticket after its been entered into the system. This could
be useful (eg) when someone has entered the ticket incorrectly to begin with,
or
when a ticket passes from one area to another -- all depends how you've set up
your types.
Hopefully all the files are attached properly this time..
thanks!
bo.
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