[whups] more types stuff

[Bo Daley]

hi again,

here's another addition that we're finding useful over here -- the ability to
change the type of a ticket after its been entered into the system. This could
be useful (eg) when  someone has entered the ticket incorrectly to begin with,
or
when a ticket passes from one area to another -- all depends how you've set up
your types.

Hopefully all the files are attached properly this time..

thanks!

bo.


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