[whups] E-Mail Notification on Ticket Chagnes

Chuck Hagenbuch chuck at horde.org
Tue Jul 20 10:59:16 PDT 2004

Quoting Mike Bydalek <mbydalek at mobilemini.com>:

> I noticed that the notify*() functions seemed to all combine into
> notifyTicket().  Is there no more reason to send state change, comment
> update, etc. notifications to either both the client and/or "tech"?


Not done yet.

> Then again, I can still see some risidual affects of the code change that
> I've had to clean up (one big one being the comments being put into the new
> ticket e-mail).  Let me know what your thoughts are on this so I can go all
> out for patch submission, or just need to hack it up enough for internal
> usage.

Not really sure what you think are "residual effects". Try to be a bit more
specific and a bit less "are you really being dumb?"


"Regard my poor demoralized mule!" - Juan Valdez

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