[whups] Whups and "client list"
joho at webbplatsen.se
Tue Aug 17 12:13:24 PDT 2004
Are there any thoughts on having some sort of general client configuration in
regards to Whups, one that does not rely on an addressbook?
If I have two queue "operators", it seems like they both need to have their
stuff in synch in regards to clients (i.e. "Company INC" should probably look
like that regardless of who's entering a ticket, and not depend on someone's
personal preference in regards to spelling).
This is an environment where each user has one (localsql) addressbook.
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