[whups] Re: using whups as troubleshooting database

Alexander Maier Alexander.S.Maier at gmx.de
Fri Dec 3 00:24:24 PST 2004


Thanks chuck,

I'll try to find some time to improve attribute handling and hopefully 
you'll like it ;)

> 
>> And when are the users notified?
> 
> 
> .... on updates? No real idea what you're asking here.

You're right, I was a bit unspecific. My question is more "Who is 
notified on which action". The creator of the ticket on every update. 
The person the ticket is assigned to? Any queue admin? On every update 
or just on specific changes?

I hope this is a bit more precise.

Regards, Alex.



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