[whups] Can tickets be submitted to Whups via email (or can this capability be added)?

[Martin Lohmeier]

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Erik Norvelle wrote:
> Greetings all,
> 
> I have recently gotten Whups up and running, with apparent success.  My 
> users, however, seem ill-inclined to go through the whole process of 
> logging in and submitting tickets via the web interface.  I'd like to 
> make it possible for them to email tickets, which would be added to a 
> "Emailed Tickets" queue, and upon receiving the tickets I could then 
> move them to an appropriate queue.
> 
> I have PHP programming skills, so if there are any facilities built 
> into Horde that I could leverage to build such a feature (if it is 
> lacking), I would be happy to try my hand at building it.
> 
> Thanks!
> Erik Norvelle
> 

Hi,

there is a ticket [1] on this.

by, Martin

[1] http://bugs.horde.org/ticket/?id=280

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