[whups] New Feature in WHUPS

Jan Schneider jan at horde.org
Sat Jun 17 06:10:06 PDT 2006

Zitat von Manilal K M <libregeek at gmail.com>:

> Hello all,
>   I have installed and tested whups for my company. I would like to
> have a feature in whups. I wish to select the Queue Type from the list
> and then the Queue Name.
> For Example we have different types of tickets like Technical,
> Business, Administration etc..
> The Queue Type: Technical will have Queues like *System Administration
> Tasks*, *Networking Issues* etc.. Once the Queue Type is selected, it
> will list out only the corresponding Queues. So this will reduce the
> length of Select box in which Queues appear.
> Will such a feature makes sense for whups?

No. You want to use types as sub-queues, but that's not their purpose.  
Also, why don't you switch the meaning of queues and types instead.  
Set your queues to Business, Administration, etc.


Do you need professional PHP or Horde consulting?

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