[whups] Trying to use whups for Horde problem reports

Chuck Hagenbuch chuck at horde.org
Tue Dec 26 18:24:24 PST 2006

Quoting Lars Stavholm <stava at telcotec.se>:

> Well, not sure what to share, but I'll give it a try:
> Using horde and whups from CVS 2006-12-19.
> Database shows:
> select ticket_id, ticket_summary, user_id_requester, queue_id, type_id
> from whups_tickets;
> ticket_id   ticket_summary    user_id_requester  queue_id    type_id
> ----------  ----------------  -----------------  ----------  ----------
> 1           The addons sucks  root               1           1
> 2           help me           root               1           1
> When I do a simple Ticket Search, it comes back with nothing,
> no matter what search criteria I use. I'm a bit lost now.

Turn horde logging up to debug level and log the query that whups is  
running when searching, to see what's going on.


"we are plastered to the windshield of the bus that is time." - Chris

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