[whups] Trying to use whups for Horde problem reports

Chuck Hagenbuch chuck at horde.org
Tue Dec 26 18:24:24 PST 2006


Quoting Lars Stavholm <stava at telcotec.se>:

> Well, not sure what to share, but I'll give it a try:
>
> Using horde and whups from CVS 2006-12-19.
>
> Database shows:
>
> select ticket_id, ticket_summary, user_id_requester, queue_id, type_id
> from whups_tickets;
> ticket_id   ticket_summary    user_id_requester  queue_id    type_id
> ----------  ----------------  -----------------  ----------  ----------
> 1           The addons sucks  root               1           1
> 2           help me           root               1           1
>
> When I do a simple Ticket Search, it comes back with nothing,
> no matter what search criteria I use. I'm a bit lost now.

Turn horde logging up to debug level and log the query that whups is  
running when searching, to see what's going on.

-chuck

--
"we are plastered to the windshield of the bus that is time." - Chris


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