[whups] Trying to use whups for Horde problem reports
Chuck Hagenbuch
chuck at horde.org
Tue Dec 26 18:24:24 PST 2006
Quoting Lars Stavholm <stava at telcotec.se>:
> Well, not sure what to share, but I'll give it a try:
>
> Using horde and whups from CVS 2006-12-19.
>
> Database shows:
>
> select ticket_id, ticket_summary, user_id_requester, queue_id, type_id
> from whups_tickets;
> ticket_id ticket_summary user_id_requester queue_id type_id
> ---------- ---------------- ----------------- ---------- ----------
> 1 The addons sucks root 1 1
> 2 help me root 1 1
>
> When I do a simple Ticket Search, it comes back with nothing,
> no matter what search criteria I use. I'm a bit lost now.
Turn horde logging up to debug level and log the query that whups is
running when searching, to see what's going on.
-chuck
--
"we are plastered to the windshield of the bus that is time." - Chris
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