[horde] Some emails causing blank (white/empty) inbox--messages dissappear - until those messages are deleted (Horde3/IMP)
Arminas
g.arminas at gmail.com
Thu Apr 10 05:56:17 UTC 2008
Hi,
I have simmilar problem. I already have installed earler version of
Horde (which uses imap rpotocol), and now im tryin to install new one.
But there is some acounts who is not able to see inbox (only inbox) in
new version.. I got no idea what is wrong with it, but would be glad
if anyone could explain how to solve it or, at least, what causes
it...
BR,
Arminas
2008/4/10, Support <support at mytechsupport.com>:
> Description of problem:
> It seems that certain emails trigger this problem. When looking at the
> inbox, no messages appear, but it still shows that there are emails (e.g.
> showing 1 - 10 of 1000).
> Paging works in that if you visit another (e.g. 11 - 20 of 1000) where
> there are none of these emails are displayed, then the inbox shows the
> emails normally.
> By turning the paging down to display 1 email per page, I discovered that
> certain emails seem to be tied to this problem. As I navigate to a
> problematic email, it goes blank, but all the other emails are fine.
> There are some other issues going on, but will list those separately (not
> sure if related)
> I believe this problem is related to my particular setup/configuration.
>
> Recent changes made:
> Upgraded to latest version of Horde3.
> We did upgrade to the latest PHP, but that seem to have other problems, so
> we rolled back.
>
>
> Configuration:
> freebsd 6.2, apache 1.3.37, php 5.1.6, mysql 4.1.22
>
>
> Severity/coverage:
> It affects several accounts and seems to be solely caused by certain
> emails:
> Emails do not have problems with Thunderbird, Outlook, or other desktop
> clients. If I delete using IMAP, then all is fixed in the webmail.
> I did have one similar report of this long before the upgrade, but not
> sure if it was the same problem. I had her just download her email via POP
> and was working again (I assumed malformed emails).
>
>
> Recognized patterns:
> I discovered that the main differnece between these faulty emails and the
> working ones is that the subject line for the bad emails look like this:
>
> Subject:
> =?ISO8859-1?Q?Your_enrollment_in_ClientLine=AE_is_approved?=
> Subject: =?koi8-r?B?8NLJyM/EydTF?=
>
> As you can see, the extra characters such as the equals sign "=" , the
> question mark "?" and the encoding type
> I realize that both of these samples are SPAM. Perhaps bad SPAM is part
> of the problem.
>
>
> Full email headers follow form two sample problem emails (actual domain
> anmes have been changed to protect the innocent). If you need samples of
> working emails, I can send those too.
>
> ============================================================================
> ============================================================================
> ==
>
> Return-Path: <ntpo at norcom.ru>
> Delivered-To: mydomaintcom-temp at mydomain.com
> Received: (qmail 19436 invoked by uid 1009); 9 Apr 2008 15:29:05 -0000
> Delivered-To: MYDOMAIN-mm at MYDOMAIN.com
> Received: (qmail 19434 invoked by uid 1009); 9 Apr 2008 15:29:05 -0000
> Received: by simscan 1.1.0 ppid: 19095, pid: 19359, t: 6.7186s
> scanners: attach: 1.1.0 clamav: 0.92.1
> /m: spam: 3.2.3
> X-Spam-Checker-Version: SpamAssassin 3.2.3 (2007-08-08) on
> bsd3.mytechsupport.com
> X-Spam-Level: ****
> X-Spam-Status: No, score=4.5 required=5.0 tests=BAYES_80,
> RAZOR2_CF_RANGE_51_100,RAZOR2_CF_RANGE_E4_51_100,RAZOR2_CHECK
> autolearn=no
> version=3.2.3
> Received: from pop-catel-2-181.azeronline.com (HELO dns) (62.217.141.181)
> by 0 with SMTP; 9 Apr 2008 15:28:58 -0000
> Received-SPF: softfail (0: transitioning SPF record at norcom.ru does not
> designate 62.217.141.181 as permitted sender)
> Received: from [62.217.141.181] by mx1.norcom.ru; Wed, 9 Apr 2008 19:30:21
> +0400
> From: =?koi8-r?B?IuXQycbBziDkwc7P1yI=?= <ntpo at norcom.ru>
> To: <mm at MYDOMAIN.com>
> Subject: =?koi8-r?B?8NLJyM/EydTF?=
> Date: Wed, 9 Apr 2008 19:30:21 +0400
> Message-ID: <01c89a78$26af6100$b58dd93e at ntpo>
> MIME-Version: 1.0
> Content-Type: text/plain;
> charset="koi8-r"
> Content-Transfer-Encoding: 8bit
> X-Priority: 3 (Normal)
> X-MSMail-Priority: Normal
> X-Mailer: Microsoft Outlook, Build 10.0.4510
> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1807
> Importance: Normal
> X-Antivirus: avast! (VPS 080409-0, 04/09/2008), Inbound message
> X-Antivirus-Status: Clean
>
>
> ============================================================================
> ============================================================================
> ==
>
>
>
> Return-Path: <wellsfargo at myclientline.net>
> Delivered-To: MYDOMAINcom-editor at MYDOMAIN.com
> Received: (qmail 84651 invoked by uid 1009); 8 Apr 2008 08:05:32 -0000
> Received: by simscan 1.1.0 ppid: 84615, pid: 84621, t: 3.1347s
> scanners: attach: 1.1.0 clamav: 0.92.1
> /m: spam: 3.2.3
> X-Spam-Checker-Version: SpamAssassin 3.2.3 (2007-08-08) on
> bsd3.mytechsupport.com
> X-Spam-Level:
> X-Spam-Status: No, score=-1.1 required=5.0 tests=BAYES_00,HTML_MESSAGE,
> MIME_HTML_ONLY autolearn=no version=3.2.3
> Received: from mail01.firstdatacorp.com (204.124.84.54)
> by 0 with SMTP; 8 Apr 2008 08:05:29 -0000
> Received-SPF: none (0: domain at myclientline.net does not designate
> permitted sender hosts)
> Received: from ([204.124.84.49])
> by mail01.firstdatacorp.com with SMTP id KP-TRPV1.440330739;
> Mon, 07 Apr 2008 23:05:55 -0500
> Received: from mail1.firstdatacorp.com (204.124.84.45)
> by srvsig02.firstdatacorp.com (Sigaba Gateway v4.1)
> with ESMTP id 75182302; Mon, 07 Apr 2008 23:05:31 -0500
> Received: from aopclspa ([170.186.253.207])
> by srvari01p.1dc.com (Lotus Domino Release 6.5.2)
> with ESMTP id 2008040723081806-9806609 ;
> Mon, 7 Apr 2008 23:08:18 -0500
> Message-ID: <1380064567.1207627575559.JavaMail.wasup at aopclspa>
> From: WellsFargo at myclientline.net
> To: EDITOR at MYDOMAIN.COM
> Subject: =?ISO8859-1?Q?Your_enrollment_in_ClientLine=AE_is_approved?=
> Mime-Version: 1.0
> X-MIMETrack: Itemize by SMTP Server on SRVARI01P/FDC(Release 6.5.2|June 01,
> 2004) at 04/07/2008
> 11:08:18 PM,
> Serialize by Router on SRVSMTP01/FDC(Release 6.5.1|January 21, 2004)
> at 04/07/2008
> 11:11:52 PM,
> Serialize complete at 04/07/2008 11:11:52 PM
> Date: Mon, 7 Apr 2008 23:08:18 -0500
> Content-Transfer-Encoding: 7bit
> Content-Type: text/html
> X-Antivirus: avast! (VPS 080409-0, 04/09/2008), Inbound message
> X-Antivirus-Status: Clean
> .
>
>
>
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