[horde] ActiveSync Log: ERR: PING terminating, forcing a SYNC: Previous syncstate has been removed.

[Michael J Rubinsky]

Quoting Stefan Johänntgen <Stefan at nicolejo.de>:

> Hi,
>
> if I create ther first new contact inmy iphone he appears within a  
> few seconds in the Horde webinterface (Turba).
> But the second takes hours until the entry is in the address book.
>
> There is alway the "busy" Symbol on my iphone Adressbook
>
> In the ActiveSync Log I found this error:
>
> ActiveSync Log: ERR: PING terminating, forcing a SYNC: Previous  
> syncstate has been removed.

This occurs when the server-side state for the device is removed. It  
basically means that the device expects the server to know about a  
certain state, but the server has no idea, so the device initiates a  
fresh sync. It usually happens when there was some unexpected/uncaught  
error during the last sync attempt.

Were there any other errors in the horde log or the server error log?


> The ActiveSync Settings are "device managed".
>
> Is there perhaps a Problem with Apache Config?

This is unlikely. If it was a web server config issue, the sync would  
never had started.


> PS How can I post the log-File from the first and second  
> syncronisation, I thing 500 Lines. Per Copy and Paste or an  
> attachment?

You may send the the sync log(s) as an attachment directly to my email  
address of mrubinsk at horde.org (the mailing list will likely strip it).

-- 
mike

The Horde Project (www.horde.org)
mrubinsk at horde.org
-------------- next part --------------
A non-text attachment was scrubbed...
Name: smime.p7s
Type: application/pkcs7-signature
Size: 6096 bytes
Desc: S/MIME Cryptographic Signature
URL: <http://lists.horde.org/archives/horde/attachments/20120606/76aa5dea/attachment.bin>