[horde] Fwd: ActiveSync Log: ERR: PING terminating, forcing a SYNC: Previous syncstate has been removed.

[Stefan Johänntgen]

Zitat von Michael J Rubinsky <mrubinsk at horde.org>:

> Forwarding to the list:
>
> ----- Forwarded message from Michael J Rubinsky <mrubinsk at horde.org> -----
>    Date: Wed, 06 Jun 2012 12:07:33 -0400
>    From: Michael J Rubinsky <mrubinsk at horde.org>
> Subject: Re: [horde] ActiveSync Log: ERR: PING terminating, forcing  
> a SYNC: Previous syncstate has been removed.
>      To: Stefan Johänntgen <stefan.johaenntgen at webservus.de>
>
> Quoting Stefan Johänntgen <stefan.johaenntgen at webservus.de>:
>
>> Zitat von Michael J Rubinsky <mrubinsk at horde.org>:
>>
>>> Quoting Stefan Johänntgen <Stefan at nicolejo.de>:
>>>
>>>> Hi,
>>>>
>>>> if I create ther first new contact inmy iphone he appears within  
>>>> a few seconds in the Horde webinterface (Turba).
>>>> But the second takes hours until the entry is in the address book.
>>>>
>>>> There is alway the "busy" Symbol on my iphone Adressbook
>>>>
>>>> In the ActiveSync Log I found this error:
>>>>
>>>> ActiveSync Log: ERR: PING terminating, forcing a SYNC: Previous  
>>>> syncstate has been removed.
>>>
>>> This occurs when the server-side state for the device is removed.  
>>> It basically means that the device expects the server to know  
>>> about a certain state, but the server has no idea, so the device  
>>> initiates a fresh sync. It usually happens when there was some  
>>> unexpected/uncaught error during the last sync attempt.
>>>
>>> Were there any other errors in the horde log or the server error log?
>>>
>>>
>>>> The ActiveSync Settings are "device managed".
>>>>
>>>> Is there perhaps a Problem with Apache Config?
>>>
>>> This is unlikely. If it was a web server config issue, the sync  
>>> would never had started.
>>>
>>>
>>>> PS How can I post the log-File from the first and second  
>>>> syncronisation, I thing 500 Lines. Per Copy and Paste or an  
>>>> attachment?
>>>
>>> You may send the the sync log(s) as an attachment directly to my  
>>> email address of mrubinsk at horde.org (the mailing list will likely  
>>> strip it).
>>>
>>> -- 
>>> mike
>>>
>>> The Horde Project (www.horde.org)
>>> mrubinsk at horde.org
>>
>> Hi Mike,
>>
>> here is it. There is the sync from first contact in iphone (thats  
>> okay and immediately in Horde) and then the second contact... there  
>> is only the "busy" Symbol in iPhone.
>
> The error message is only occuring before the first contact is  
> uploaded. While this looks like a bug, it shouldn't affect your  
> sync. It does look like a bug though. What is happening is that the  
> initial state is not being stored, probably because it only stores  
> the state after a change - and you have no contacts on the server  
> being sent to the device.
>
> Your log shows a successful PING request and handling at the end.  
> You can test this by entering a contact, or changing the existing  
> contact, from within Horde. You should see a fairly quick change  
> sent to the device. Horde has no control over when the device  
> decides to send up device changes. It could be that it waits until  
> the currently running ping is finished.
>
> The only thing I can think of is that because a few PING requests  
> resulted in requests for resyncs, the client might have throttled  
> the sync. See if editing a contact on the server results in a  
> successful sync back to the device and, if so, if that triggers the  
> client to start sending changes again.
>
> Either way I'll look into fixing the initial state-storing bug if  
> it's not already fixed in Git.
>
> -- 
> mike
>
> The Horde Project (www.horde.org)
> mrubinsk at horde.org
>
> ----- End forwarded message -----
>
> -- 
> mike
>
> The Horde Project (www.horde.org)
> mrubinsk at horde.org
Hi Mike,

thanks! Can I use a git-Version from AcriveSync? Where found the Git-Version?