[horde] Whups and multiple e-mail dest

[Jan Schneider]

Zitat von claudioml at mediaservice.net:

> Il 27/06/2012 12:03, Jan Schneider ha scritto:
>>
>> Zitat von claudioml at mediaservice.net:
>>
>>> Hello all,
>>>
>>> Is not clear for me how i can assign a queue to multiple mail users. I
>>> want some e-mail be notified when someone opens a new ticket on Whups.
>>> How it can be done?
>>
>> You can edit "Responsible Users" for queues. Those get notified about
>> new ticket in that queue.
>>
> It's strange, but i have already set 2 mail addresses for Responsible
> Users, but no one recieve the notification of a new ticket... Also, i

Do they have an email address set in their identities at all?

> can't see the new ticket on the queue of a Responsible User, but if i
> search the ticket, i find it....

Responsible != Assigned

> Btw, there is no documentation avaiable about whups?

Not really.

-- 
Jan Schneider
The Horde Project
http://www.horde.org/