[horde] Horde 5.1.1 Activesync does not work with Windows Phone 7.8

Mail Admin pinemail11 at gmail.com
Mon Jul 15 21:02:58 UTC 2013


On Tue, Jul 16, 2013 at 1:20 AM, Michael J Rubinsky <mrubinsk at horde.org>wrote:

>
> Quoting Mail Admin <pinemail11 at gmail.com>:
>
>  On Tue, Jul 16, 2013 at 12:42 AM, Michael J Rubinsky <mrubinsk at horde.org
>> >wrote:
>>
>>  Quoting Mail Admin <pinemail11 at gmail.com>:
>>>
>>>  On Mon, Jul 15, 2013 at 8:58 PM, Michael J Rubinsky <mrubinsk at horde.org
>>>
>>>> >wrote:
>>>>
>>>>
>>>>  Quoting Mail Admin <pinemail11 at gmail.com>:
>>>>>
>>>>>  Please find attached log files for couple of
>>>>>
>>>>>  devices. 0f6e4c41f36aea536bca5c90000f94******ae  is th device into
>>>>>> discussion.
>>>>>>
>>>>>>
>>>>>>  There is absolutely nothing technically wrong with the data that
>>>>> Horde is
>>>>> sending to the device. The device continuously rejects the data sent to
>>>>> it
>>>>> and requests a brand new FOLDERSYNC. The only thing I can think of is
>>>>> that
>>>>> the client requires a configured trash folder, which you don't seem to
>>>>> have. You have a Folder named "Trash" but Horde is not configured to
>>>>> use
>>>>> it
>>>>> to automatically move deleted messages to. Try setting that up in your
>>>>> user
>>>>> prefs and see if that helps.
>>>>>
>>>>>
>>>>> --
>>>>> mike
>>>>>
>>>>> The Horde Project (www.horde.org)
>>>>> mrubinsk at horde.org
>>>>>
>>>>>
>>>>>  Look like it is bug,
>>>>
>>>>
>>> Nope. Working exactly as it should.
>>>
>>>
>>>  checked, trash folder is there in folder list and it is subscribed for
>>>
>>>> IMAP
>>>> sync.
>>>> Tried to delete mails from, it was marking to delete.
>>>> Selected option "Move deleted messages to your Trash mailbox instead of
>>>> marking them as deleted in the current mailbox?" from mail preference -
>>>>
>>>>  Deleting and Moving Messages.
>>>>>
>>>>>  now, activesync started working on windows 7.8
>>>>
>>>>
>>> So, it seems WM 7.8 (incorrectly) requires a folder to be marked as
>>> "wastebasket" (type value of 4) in order for it to accept the folder
>>> list.
>>>
>>>
>>>  Now unchecked "Move deleted messages ..............." to reproduce the
>>>> problem, problem did not reproduce.
>>>>
>>>>
>>> Because the client already received the folder list - and just changing
>>> the FolderHierarchy:Type value does not trigger a resync of  the folders.
>>> I.e., the client already has the data it needs before you changed it
>>> back.
>>>
>>>
>>
>>  --
>>> mike
>>>
>>> The Horde Project (www.horde.org)
>>> mrubinsk at horde.org
>>>
>>>
>>
>> Mike : So, it seems WM 7.8 (incorrectly) requires a folder to be marked as
>> "wastebasket" (type value of 4) in order for it to accept the folder list.
>>
>> PineA : I believe it is more than this conclusion. I have another server
>> Horde 5.03, it is working perfectly fine, just created fresh account and
>> synced WP 7.8 well without any issue.
>>
>
> Horde 5.0.3 only went up to EAS 12.1, Horde 5.1.x goes up to (and from
> your log I see you are using) 14.1. It's likely the client's 14.1
> implementation is broken.
>
>
>  Also this issue exists only on WP 7.8, probably we need to find some
>> workarounds the way we did in upper lower case issue in iphone /
>> autodiscover issues, etc.
>>
>
> Feel free to investigate and prepare a patch. Since Horde is sending the
> correct data and I can't reproduce this on my WP 7.8 device I don't plan on
> spending any time on this.
>
>    I tried with earlier version of EAS 12.1 in horde 5.1.X but didn's
> solve the issue. Just wanted to know, did you try to create new user
>  without selection of "Move deleted messages to your...." & checked if it
> is syncing well or not.
>
     If you are unable to reproduce the problem, I can understand it is
difficult and more time consuming to work on.



>
>
    Regard,
    PineA


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