[horde] ActiveSync and Nexus 5 / Kitkat

[Michael J Rubinsky]

Quoting Tom Seeley <horde at tomseeley.co.uk>:

> Quoting Michael J Rubinsky <mrubinsk at horde.org>:
>
>> Quoting Tom Seeley <horde at tomseeley.co.uk>:
>>
>>> Has anybody tried this?
>>>
>>> I'm having all sorts of issue and I'd like to check if it was just me.
>>
>> I don't have a device capable of running KitKat to any appreciable  
>> extent, so I have not tested this. What kinds of problems are you  
>> having? Do you have a sync log?
>
> I have 2 nexus 5's, both have had problems, although I appear to  
> have fixed one without any idea as to how.
>
> Unfortunately problem occurs on the client side, and I've no idea  
> how to get a log of this:
>
> 1. initial sync appear to work fine:
>   a) all the contacts appear
>   b) recent inbox appears
>   c) calendar seems to be up to date, but there isn't much of this  
> so I'm not sure
>
> 2. then (probably a min after the initial sync appears to have  
> finished) the contents of the contacts vanishes.
>
> 3. if I do anything to the client copy of the mailbox (ie delete or  
> read a message) and then try and sync the changes back to the  
> server, I get a blank mailbox (it says I have no messages),  
> sometimes "Exchange services" crashes on the device.
>
> 4. even if I don't make any changes as above, the mailbox will  
> appear empty sometime later
>
> Note that this was happening on both Nexus 5's, so I doubt its a  
> broken device.  If its a client bug I'm guessing its software.
>
> Regards to server sync logs:
>
> http://www.tomseeley.co.uk/kitkatsynclog.txt
>
> is a sync initiated from the device (ie a specific request to check  
> for messages) after making a local change (in this case I marked an  
> email as unread).  After this sync, the device was claiming I had no  
> messages.


The log shows successful sync of both a client and server change, but  
for some reason, the client decides to nuke it's hierarchy state and  
request a new FOLDERSYNC. No idea why, at least not from the  
information presented in this portion of the log.

The simulator (the only kitkat device I can test right now) has not  
shown this issue. At least not yet.
-- 
mike

The Horde Project (www.horde.org)
mrubinsk at horde.org
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