[horde] whups, ticket type is already selected with default, why?

[Michael J Rubinsky]

Quoting ANANT S ATHAVALE <asa at isac.gov.in>:

> ----- Message from Michael J Rubinsky <mrubinsk at horde.org> ---------
>     Date: Mon, 11 May 2015 09:34:43 -0400
>     From: Michael J Rubinsky <mrubinsk at horde.org>
> Reply-To: mrubinsk at horde.org
>  Subject: Re: [horde] whups, ticket type is already selected with  
> default, why?
>       To: horde at lists.horde.org
>
>
>> Quoting ANANT S ATHAVALE <asa at isac.gov.in>:
>>
>>> Dear List,
>>>
>>> Under what circumstances, Ticket type is not selectable? PFA image.
>>>
>>
>> This screenshot looks like it's *after* the ticket type was already  
>> selected.
>>
>> -- 
>> mike
>> The Horde Project
>> http://www.horde.org
>> https://www.facebook.com/hordeproject
>> https://www.twitter.com/hordeproject
>
>
> ----- End message from Michael J Rubinsky <mrubinsk at horde.org> -----
>
> No. This is the screen which I get as soon as I click on New Ticket.  
>  That's what makes me wonder, what configuration would have made it.

Then you either only have a single ticket type configured for that  
queue, or the user creating the ticket does not have permissions to  
change to another type.

-- 
mike
The Horde Project
http://www.horde.org
https://www.facebook.com/hordeproject
https://www.twitter.com/hordeproject
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