[horde] Problem syncing with AS on Horde webmail 5.2.16

Louis-Philippe Allard lp.allard.1 at gmail.com
Wed Nov 2 02:29:41 UTC 2016

  Quoting Michael J Rubinsky <mrubinsk at horde.org>:

> Quoting Louis-Philippe Allard <lp.allard.1 at gmail.com>:
>> Hello maillist.  I hope someone can help with AS.  The problem is  
>> that sync seems successful but nothing appears on the Android client.
>> Basically, I am running Horde webmail 5.2.16 on a centos VM server  
>> which is accessible ONLY on LAN at adress  
>> https://centos-horde/horde.  I am using IMP as Horde's auth backend  
>> with my Gmail creds.
>> I have successfully setup AS as per the wiki's instructions.
>> I have also setup the exchange account properly (?) on the Android  
>> client.  Client is a Nexus 6P phone.
>> I can see the client device under Administration > ActiveSync Devices
>> User:  lp.allard.1 at gmail.com
>> Device: Android
>> Last Sync Time: October 31, 2016 18:53
>> Status: Not Provisioned
>> Device Information:
>> USER AGENT: Android-Mail/
>> EAS VERSION: 14.1
>> The exchange account was added on the client by going in Settings >  
>> Accounts then adding an Exchange Account.
>> The first "gotcha" was that Android wouldn't let me use my Gmail  
>> adress as username (the one I currently use to login to Horde) as  
>> it was already in use with my GMail account on the device (Exact  
>> message was:  You're already using this username for the account  
>> Gmail).  I used a fake email like user at horde.localdomain to get  
>> past this step.
>> Then I clicked on "Manual setup"
>> Then I clicked on "Exchange" and entered my Gmail (and Horde)  
>> password.  Then clicked "Next".
>> Then I changed the Domain\Username field to my Gmail address (which  
>> is also the Horde username), entered my Gmail password, changed the  
>> server field to "centos-horde".  The port was left to default 443,  
>> and the security type was changed to TLS/SSL (Accept all certs)  
>> because other security settings didnt allow rto securely connect to  
>> the server...
>> I finally hit Next, then was presented with the Sync options which  
>> I left all checked and hit Finish.
>> After that, the AS sync process started on the server (using tail  
>> -f on the AS log file I saw tons of text going by).
>> One thing I noticed in the AS log is this coming back over and over again:
>> 2016-10-31T19:44:08-04:00 androidcXXXXXXXXXXXXX INFO: [27189]  
>> Maximum memory usage for ActiveSync request: 19968048 bytes.
> This is a normal entry, simply stating how much memory the request used.
>> After the sync completes, Calendar is empty, task list is empty,  
>> and contacts are empty...
> Was the Email empty too?
> Hard to give any useful feedback without seeing the log, but if the  
> email worked and the other collections didn't you could try making  
> sure that the preferences for each application are set correctly to  
> allow them to be synchronized.
>> Thanks
>> Louis-Philippe Allard
>> lp.allard.1 at gmail.com
>> Sent using Horde Groupware on GNU/Linux
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> --
> mike
> The Horde Project
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Hello Michael,  what permissions would I need to double check?  I  
suspect they would be located in Administration > Permissions, but to  
be honest the webinterface is cryptic to me.  How do these work exactly?

For example, the item "Address Book (turba) is set as follows:
All authenticated users : Show+Read+Edit+Delete
Guest permissions:  NONE (all unchecked)
Creator permissions: NONE (all unchecked)
Individual users: NONE (all unchecked)
Groups:  nothing in there...

In the meantime I will retry with email by disabling the Gmail account  
on the phone and see if at least email gets synced thru AS.

  Louis-Philippe Allard
lp.allard.1 at gmail.com
Sent using Horde Groupware on GNU/Linux

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