[horde] Activesync unexpected full sync

Michael J Rubinsky mrubinsk at horde.org
Wed Oct 4 01:01:54 UTC 2017


Quoting Matthew Seymour <matt at fivesmallponies.com>:

> I'm having trouble with occasional unexpected full sync of  
> activesync devices. All devices are iOS and I'm seeing the problem  
> on all (six devices total) at different times.
>
> The symptoms are that some recent changes made on the device are  
> lost, and everything re-syncs from Horde. Usually I notice that  
> contacts are missing. Eventually everything comes back and all is  
> well for a little while, but then I experience the problem again.
>
> I've seen the problem on 5.2.2 and I'm currently running 5.2.21
>
> My install is running on Hiawatha web server, but I've also  
> experienced the same issues with nginx using the Horde documentation  
> for config.
>
> I'm at a bit of a loss as to how I can debug this, so apologies this  
> doesn't come with much information. I'll grab as much as I can if  
> someone can point me in the right direction.

Enable ActiveSync logging in the config and recreate an account on one  
of the affected devices. If you can share the log, we can try to take  
a look to see what is going on. Also, what version of iOS is this  
happening on?


-- 
mike
The Horde Project
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