[imp] HELP - How to debug this problem?

[Darren Martz]

I should add that the moment I added a few addresses to my address book
(mysql backed), browsing addresses stopped working as well.


> From: Darren Martz <darren at shelbrook.com>
> Date: Fri, 14 Jan 2005 14:31:00 -0800
> To: Jan Schneider <jan at horde.org>, "imp at lists.horde.org" <imp at lists.horde.org>
> Subject: Re: [imp] HELP - How to debug this problem?
> 
> Logging is on full and set to display errors.
> 
> In both Safari and Camino the email never appears and the page never
> changes. In IE it reports "Cannot find server or DNS error". Even opening
> the message manually at the following url fails with the same response:
> 
>     https://www.domain.tld/mail/imp/message.php?index=710
> 
> When I tested it with IE after rebuilding the database, like Safari it
> allowed ONE message to be displayed ONCE. I also checked to see if it was a
> "per user" issue, but you only get one email one time per workstation.
> 
> The PHP log is empty which is odd cause I set it to ALL. The horde.log is
> full of normal debug messages (queries and things).
> 
> NAG produced the following error:
> 
>     Fatal error: Class notification_listener_status_nag: Cannot inherit from
>     undefined class notification_listener_status in
>     /var/www/localhost/htdocs-ssl/mail/nag/lib/base.php on line 35
> 
> Composing a message with Safari produced the following popup message:
> 
>     Safari can't open the page
> "https://www.domain.tld/mail/imp/compose.php?thismailbox=INBOX.Junk+Email&un
> iq=1105741428029". The error was: "bad server response"
> (NSURLErrorDomain:-1011)
> 
> That is the most vocal message I have received so far. Camino and IE both
> displayed an empty popup in the same test.
> 
> I tried the same tests on both http and https. Same results.
> 
> Does this sound like an apache problem?
> 
> 
>> From: Jan Schneider <jan at horde.org>
>> Date: Fri, 14 Jan 2005 22:53:28 +0100
>> To: "imp at lists.horde.org" <imp at lists.horde.org>
>> Subject: Re: [imp] HELP - How to debug this problem?
>> 
>> Zitat von Darren Martz <darren at shelbrook.com>:
>> 
>>> Jan - Thanks for the response!!!
>>> 
>>> Depending on if I am using Horde 3.0, 3.0.1, 3.0.2 or HEAD I get different
>>> results.
>>> 
>>> Mostly I have not been able to open a single email since Horde 3.0, and the
>>> same goes for using NAG altogether, and occasionally the addressbook.
>>> Everything else works just fine, albeit listing emails is fairly slow.
>>> 
>>> Yesterday I grabbed HEAD for imp, horde, and framework. Then rebuild the
>>> mysql database all over again. Prior to that I was unable to even login, the
>>> screen came up blank every time.
>>> 
>>> Today I can browse the address book, but NAG doesn't even appear, or produce
>>> an error. I was able to open ONE email message today, ONCE. Since then it
>>> has stopped working entirely. Clicking on an email I can see it trying to
>>> grab it, but it always stops with no message appearing.
>>> 
>>> This happens on Safari/Mac, Camino/Mac, IE/WinXP, and apparently on
>>> Firefox/WinXP as well.
>>> 
>>> Where do I start to debug this one?
>> 
>> On the webserver/php side. Check the logs, make sure that error reporting is
>> turned on and on the highest label in php's settings. configure php to
>> display the errors. If you still don't get anything in the logs, start
>> putting "die('foo');" into the scripts you are calling to see where they
>> stop or start looping.
>> 
>> Jan.
>> 
>> -- 
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>> http://horde.org/consulting/
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> 
> 
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