[imp] feedback re: creating message attachments

Liam Hoekenga liamr at umich.edu
Thu May 22 20:36:09 UTC 2008


I realize that this was an IMP 4.0.x -> 4.1.x change, and isn't new  
with IMP 4.2.  We're getting a lot of angry / confused feedback  
regarding the change from IMP 4.0's combination of an "Attach" button  
+ an "Update attachment information" link.

IMP > 4.1 has removed both in favor of a single "Update" button.  The  
placement of the "Update" button doesn't make it's clear that you  
should use it /both/ to upload an attachment /and/ to effect change  
under the "Current Attachments" section.

I might argue that the former "Attach" / "Update attachment  
information" combination was clearer for users.  I've attached a  
message from one of our users..

Liam

--------------------------------------------

   Regarding the updates to webmail: Since the recent changes to webmail,
   I have not been able to receive attachments from my faculty colleagues
   who use it (I do not; I have always regarded it as a poorly designed
   application). After this problem slowed and impeded our departmental
   work, I finally went to webmail myself to experiment with the new
   attachment function. I also looked up the info on the upgrade.

   I think I now understand the problem: you changed the name of the
   "attach" button to "update"! What in the world were you thinking? I
   saw "update" and thought it referred to information relating the recent
   changes in webmail. The word "update" means "to incorporate changes in
   order to bring something up to date." It is not a synomym for "attach"
   or "upload." Literacy should be required for the personnel in charge of
   web design for the university.

   I suggest that you change it back to "attach."


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