[imp] Deleted messages not moved to trash from client

[Craig White]

He said Outlook Express, which is a well behaved IMAP client, not
Outlook which is not a well behaved IMAP client.

You might have made it clear to OP that within
horde/imp/config/prefs.php is the ability to control the exact IMAP
client behavior which does allow him to move e-mail messages to a folder
of his choosing rather than flag messages as deleted. While I don't
choose this type of setup, the options are clearly there within the
prefs.php file.

Craig

On Thu, 2009-04-09 at 10:09 +1000, Simon Wilson wrote:
> <quote>"given that I have selected the correct Webmail option (and set
> the corresponding option in all my clients), why is it when a remote  
> IMAP client
> (Outlook, Outlook Express, Windows Mail) executes a "delete" command  
> and that command is
> received by the IMAP server is it not translated into a "move" to the  
> trash folder
> command?"</quote>
> 
> When any one of those remote IMAP clients connect what you have done  
> in WebMail has absolutely nothing to do with anything. WebMail is just  
> another "remote IMAP client" like Outlook (OK, maybe not like Outlook  
> LOL), etc. Just as Outlook not displaying anything correctly is not  
> the fault of your iPhone which does, neither is it the fault of Horde  
> or WebMail (Imp) which also does.
> 
> The commands that you have given to Imp to move to deleted items  
> folder when I delete a message just tells WebMail "when I delete a  
> message, tell the IMAP server to copy it to Deleted Items, and to then  
> purge it immediately from the original folder". Those commands are  
> being executed in your IMAP server, not Horde / Imp. Imp just knows to  
> send those commands.
> 
> Outlook does not have the capability to send those commands. In fact  
> it sucks as an IMAP client. :) All it will do is send the delete (and  
> the move? I can't remember), not the purge, although you can tell it  
> to purge on exit I believe.
> 
> So your issue lies with the clients that you are using not being able  
> to interface with IMAP in an intelligent manner. Thunderbird isn't too  
> bad I don't think from memory with IMAP... Imp / Dimp rocks though.  
> You can actually watch the process happen in Dimp as it deletes then  
> purges messages you hit delete for.
> 
> You cannot (I don't believe, maybe someone else can shed more light  
> here) tell IMAP to do that process on behalf of the client, as it is a  
> string of commands as noted above that has to come from a client that  
> knows which ones to send on your behalf. As far as I know, Gmail,  
> iPhone are able to send those, Outlook is not.
> 
> Just one terminology thing too - in IMAP, subfolders *are* separate  
> mailboxes, so Inbox is a different mailbox to "Inbox.Deleted items".  
> Hence why in IMAP when you tell your client to delete a message it  
> tells IMAP to copy the message to the folder that your client has been  
> told is where trash goes, then to delete and purge from the original  
> mailbox. When you tell it to empty Trash, it knows (cos you've told  
> it, or it's programmed to know) that Trash or Deleted Items, or  
> whatever it is called, is your trash, and when you want to delete from  
> there to do a straight delete and purge, not move to another folder  
> (mailbox).
> 
> Hope some of that makes sense... LOL.
> 
> Simon Wilson.
> 
> 
> 
> 
> Quoting "E. John Messersmith III"
> 
> Well, I don't know what Gmail is doing either but the iPhone gets it right
> in all cases and all clients get it right when using Gmail. I'm
> not being angry here just very frustrated. I don't know how I can be any
> clearer. It is either a configuration parameter of IMAP or Horde or both.
> 
> Webmail - which I think is also part of the Horde project - gets it right
> too! So what is it doing? I go to Mail Options->Deleting and Moving  
> Messages and I simply
> check the option "When deleting messages, move them to your Trash  
> folder instead of
> marking them as deleted?" I select a message and click the Delete  
> link. No marking for
> deletion; no counting; no nothing - just a simple move from one folder  
> to another -
> everything is still in one Mailbox. So the "delete" command simply  
> gets translated (or is
> made equivalent to) a "move" to the trash folder command. The client  
> doesn't have to do
> anything. As long as the server moves the message to the trash folder  
> the new state is
> simply reflected (updated) in the client. Why is this so difficult to  
> understand? Is
> there something obvious I'm missing?
> 
> So my question remains: given that I have selected the correct Webmail  
> option (and set
> the corresponding option in all my clients), why is it when a remote  
> IMAP client
> (Outlook, Outlook Express, Windows Mail) executes a "delete" command  
> and that command is
> received by the IMAP server is it not translated into a "move" to the  
> trash folder
> command?
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